Airport Passenger Flow supplement 2015

In our latest free-to-view Passenger Flow Supplement, read how Abu Dhabi is working to create the best possible passenger flow experience, find out how London Luton is being redeveloped to benefit passengers, and understand how smart technology can contribute to delivering efficient passenger processing…

• Providing the best possible flow through AUH
  Key to Abu Dhabi Airports’ on-going development is to ensure that travellers who use its airports are given the best possible experience; in having the best services and facilities on offer and providing the best possible ‘flow’ through its airports. Chief Operations Officer, Ahmad Al Haddabi, tells us what passengers can expect when travelling through Abu Dhabi International Airport and the ongoing work there to ensure travellers continue to receive high levels of service in the future…
• Airport technology investments stress importance of passenger processing
  As we enter an age where smart technology forms a part of our everyday lives, it is not a surprise that many airports are already spending money to deploy new technologies that contribute to more efficient passenger processing. Matthys Serfontein, Vice-President of Airport Solutions at SITA, takes a look at how this area of the industry is moving forward…
• Creating a great passenger experience at LLA
  What makes for a great passenger experience at an airport? London Luton Airport’s, Operations Director, Neil Thompson, explains that they are embarking on a £110 million development programme which will increase annual passenger capacity from 12 million to 18 million by 2020; but increasing that capacity can’t be at the expense of the passenger experience.