Toolbox Talk – Just Culture

Your Just Culture guide. In the latest RTITB Airside Toolbox Talk, the key points for discussion with managers and operatives are reviewed.

Just Culture is a concept that grew out of the very real need to ensure that safety issues are reported.

The requirement to report mistakes and incidents is central to the safety of everybody in the airside environment. From ground handlers to pilots and cabin crew, through to passengers.

Just Culture should not only be about owning up to errors. It should also create an environment where operatives and management alike can voice concerns and expect that those concerns will be treated with respect.