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Innovations in passenger parking and car rental journeys

Watch our exciting virtual panel discussion where industry leaders shared how they are transforming the airport parking and car rental experience using artificial intelligence and automation.

Register to watch the virtual panel for free now!

Wenn webinar Getting to an airport on time is one of the many concerns posed by passengers. In a recent report by TNMT on what bothers travellers the most during the post-pandemic era, arriving on time factors 3.8% of worries; queues 1.6% and car rental as 1.1%. These worries point to concerns that passengers have in wanting to arrive on time and the importance of ensuring a smooth and efficient valet/parking and car rental experience in airports.

If passengers have a fast and easy parking experience when arriving at their airport, this means they enter the building feeling relaxed and with plenty of time on their hands to enjoy the F&B and retail outlets when airside. In this virtual panel, we will hear from the airports leading the way in innovating the passenger parking and car rental experience through artificial intelligence and automation.

Speakers will draw on their own experiences on how artificial intelligence and automation has helped to remove disagreements and conflict points in car rental facilities by providing factual information to the assurance of both the consumer and the provider, increase car parking capacity and efficiency and of course passenger satisfaction.

They will also talk about where they see the future of airport parking heading, and their key trends to watch out for.

MODERATOR/SPEAKERS

MODERATOR: Oliver Bedford, Director of E-Commerce, Parking and Commercial Products, London Gatwick

Oliver Bedford

Oliver has recently joined London Gatwick to spearhead all things Parking & Ecommerce. He’s responsible for the growth and delivery of a vast and complex parking operation spanning over 40,000 parking spaces.

 

 

SPEAKER: Peter Bayer, Vice President Services & Parking, Munich Airport

Peter B

After graduating from Munich University of Applied Sciences with a Diploma in Business Administration for Hotel and Tourism Management. Peter Bayer started his career in 1989 as a Customer Relationship Manager for BMW. Later in 1990, he started working for Munich International Airport in several positions such as Key Account. Manager, Director for Real Estate Management, and Project Manager for T2 Retail Development. Vice President Real Estate Management Terminals and Central Area before taking up his current position within the Business Division Commercial Activities as Vice President Service & Parking.

Besides, Peter Bayer has been involved in several consulting projects for different airports and also airlines around the world.

SPEAKER: Trygve Pedersen, CEO, Wenn ASA

Trygve PedersenTrygve Pedersen is an accomplished executive with extensive experience in the oil and gas industry, particularly on the Norwegian Continental Shelf. With an educational background in International Business from the University of Aalborg and Business from the University of Stavanger, he has held several key positions, including CEO roles at Solveig Gas Norway AS and Rocksource, as well as leadership roles at Petoro and BP Norway. Pedersen has a strong track record in business development, negotiations, and operational leadership.

KEY LEARNINGS

  • Discover how airports are removing unnecessary levels of conflict with passengers returning rental cars
  • Learn how airports are increasing parking capacity
  • Discuss the knock-on effects on passenger emotion and spend in non-aeronautical spaces.

 

FAQs

Is the webinar free?
Yes – there is no charge to watch the webinar, either live or on-demand.

When will the webinar take place?
The webinar will be taking place on 23 April 2024 at 08:00 CST/ 14:00 BST (UK TIME)/ 21:00 SGT/ 23:00 AEST.

Can I watch the webinar later?
The webinar will be available to watch on-demand shortly after the live broadcast takes place.

What are the benefits of attending live?
During the live webinar, you will be able to pose questions to the speakers, which will then be answered during the live Q&A session at the end of the webinar.

How long will the webinar be?
The live webinar will last for up to sixty minutes

Who will be moderating?
Holly Miles, Editor, International Airport Review

What do I need to watch this webinar?
All you need is a computer with an internet connection. It is advised to use headphones where possible for your own comfort.