AI security, sustainability, and enhanced CX at Hermes Airports with Eleni Kaloyirou, CEO

Eleni Kaloyirou, Chief Executive Officer of Hermes Airports, delves into the innovative strides taken at Larnaka and Pafos airports in Cyprus. She highlights the implementation of SeeTrue’s AI-powered threat detection, boosting security efficiency by 15% and enhancing passenger convenience as travellers no longer need to remove their liquids.

Eleni discusses how Hermes Airports is tackling seasonality with a strategic increase in winter travel, achieving 20% more winter passenger numbers than 2019.

Learn about the ‘CEO coffee & chat’ initiative for employee engagement, the comprehensive training at Hermes Academy focused on ‘Philoxenia’ hospitality and sustainability, and their commitment to a net-zero future with pioneering green energy projects such as solar, LED light replacement, the TULIPS project which sees them testing hydrogen-powered GPUs and eGPUs for aircraft electricity. Eleni finishes by discussing their revenue diversification and unique passenger experience initiatives that they are running.

Watch the exclusive interview now!