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In conversation with Mark Kramer, KLM Royal Dutch Airlines

Posted: 9 December 2022 | Mark Kramer | No comments yet

Watch this exclusive interview with Mark Kramer, Director of Customer Experience at KLM Royal Dutch Airlines at World Aviation Festival 2022.

At World Aviation Festival 2022, Mark Kramer, Director of Customer Experience at KLM Royal Dutch Airlines discusses leveraging case management and how the airline sector should provide passengers with the choice to understand and utilise more sustainable options whilst flying.

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