What is the future airport experience? Dimitri Coll, ACI World
Posted: 14 November 2022 | Dimitri Coll | Head ASQ | ACI World | No comments yet
Watch this exclusive voxpop with Dimitri Coll at ACI World Customer Experience Expo 2022 in Krakow, Poland.
At Airports Council International World (ACI World) Customer Experience Expo 2022, International Airport Review’s, Editorial Assistant, Lily Mae, asked Dimitri Coll, Vice President Airport Customer Experience at ACI World, what is the future airport experience?
Dimitri believes the ‘future airport’ will become a destination within its own right.
Join our free webinar: Beyond silos: How ecosystem thinking elevates the airport experience
In today’s complex aviation landscape, airports are moving beyond siloed operations to embrace a new era of collaboration. This webinar focuses on how leading airports are using ecosystem thinking to adapt, personalize, and continuously improve every touchpoint, boosting both passenger satisfaction and non-aeronautical revenue.
Date: 13 Nov | Time: 10:00 GMT
REGISTER NOW TO SECURE YOUR SPOT
Can’t attend live? No worries – register to receive the recording post-event.
















