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What’s keeping you awake at night?: Vice President of Airport Customer Experience at ACI World

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Voxpop clip with the Vice President of Airport Customer Experience at Airports Council International World on what’s keeping him awake at night.

“What’s keeping you awake at night?” Is the question we asked Dimitri Coll, Vice President of Airport Customer Experience, Airports Council International World (ACI World) at Passenger Terminal EXPO 2022.

Dimitri’s response was how important it is and will continue to be for airports to follow trends beyond the aviation industry, to ensure the passenger experience is fresh and relevant.

What do you think? Leave us a comment below and let us know your thoughts!

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AI in Action: Enhancing Ground Operations at Frankfurt Airport

30 Sept 2025 | 11:00 AM BST | FREE Virtual Panel Discussion

Airports face mounting pressure as passenger volumes grow and turnaround windows tighten. But what if you could see your ground operations in real time, and predict issues before they occur?

Join us for a high-impact virtual panel featuring Frankfurt Airport, FraAlliance, and zeroG – Lufthansa Group’s AI powerhouse, as we explore how AI and computer vision are reshaping airside efficiency, safety, and collaboration.

Meet the experts:

  • Pascal Schimanski, Project Lead – Digitalisation, FraPort
  • Pauline Nolte, Project Director Strategy & Consulting, FraAlliance
  • Christian Ritter, Head of Product & Principal Data Scientist, zeroG
  • Moderated by Francesca Vetter, Head of Marketing, zeroG

Register now to ask your questions live and take away practical, proven insights on applying AI at scale in your airport – Register Now – It’s Free!

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