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Terminal operations

How multiple airports shaped a tool to improve passenger experience

19 December 2024 | By Aviation Solutions

Developed with airports like Frankfurt, Hamad, Athens, and Schiphol, Travor is the multi-use-case passenger experience platform for airports.

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Enhancing airport accessibility at Carrasco International Airport

17 December 2024 | By

Federico Cabrera, Operations and Experience Manager at Aeropuertos Uruguay, explains for International Airport Review, what they are doing to ensure a fair and accessible travel experience for all.

article

Pioneering sustainable aviation at SEA Milan Airports

15 December 2024 | By

Alessandro Fidato, Chief Operations Officer of SEA Milan Airport, reveals ambitious projects to drive sustainability at Malpensa and Linate Airports, including a green hydrogen station, SAF initiatives, and the groundbreaking eMAGO project.

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San Antonio International Airport breaks ground on new terminal to accommodate rapid growth and improve capacity.

12 December 2024 | By Gabriel Higgins

San Antonio International Airport has begun construction on a new terminal to enhance capacity, improve passenger experience, and support the region’s rapid growth.

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London Heathrow Airport begins the festive period with a choir for passengers to enjoy

6 December 2024 | By

London Heathrow Airport welcomes passengers with live choir performances, festive songs, multilingual greetings, and extra support during its busiest Christmas season, expecting seven million travellers.

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Hong Kong International Airport wins multiple awards for cargo innovation, efficiency, and sustainability

4 December 2024 | By Gabriel Higgins

Hong Kong International Airport received international recognition for its cargo service excellence, winning prestigious awards for innovation, digital transformation, and sustainability at major industry events.

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Munich airport and Lufthansa advance automation with remote-controlled bridges and baggage handling innovations

4 December 2024 | By Gabriel Higgins

Munich Airport and Lufthansa are testing remote-controlled passenger bridges and automated baggage handling systems to enhance efficiency, reduce physical strain on employees, and improve the overall passenger experience.

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African Airport Champions: The unsung heroes of Africa’s aviation growth

25 November 2024 | By Waheedah Lawal Suleiman

Waheedah Lawal Suleiman, Manager of the Economic Committee for ACI Africa, writes about the importance of workers across Africa’s airports, from security to flight attendees, and their impact on aviation.

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Passengers enjoy festive cheer at Denver Airport’s Santa’s Layover Lounge with food, drinks, and surprises

22 November 2024 | By Gabriel Higgins

Denver International Airport delights passengers with Santa’s Layover Lounge, a festive pop-up featuring holiday-themed food, drinks, surprise appearances, and a partnership with Make-A-Wish to spread holiday joy.

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Ghana partners with ascent solutions and Rock Africa to enhance aviation security with API-PNR system

21 November 2024 | By

Ghana's Civil Aviation Authority collaborates with Ascent Solutions and Rock Africa to deploy an Advanced Passenger Information and Passenger Name Record system, enhancing aviation security, passenger processing, and compliance with international standards.

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Perth Airport unveils AU$5 billion plan to create unified, world-class “one airport” experience

11 November 2024 | By Gabriel Higgins

Perth Airport's AU$5 billion transformation will create a unified "one airport" experience, featuring new terminals, a parallel runway, a hotel, and enhanced facilities, boosting capacity and regional tourism.

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Airport Dimensions partners with SASCO to enhance lounge experiences at Vietnam’s airports

8 November 2024 | By

Airport Dimensions has partnered with SASCO to enhance Vietnam's airport lounges, starting with the Rose Lounge refurbishment, aiming to elevate passenger experiences across the region.

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Billy Bishop Toronto City Airport launches donation drive to support daily bread food bank

7 November 2024 | By Gabriel Higgins

Billy Bishop Toronto City Airport has announced a month-long donation drive at the airport for the Daily Bread Food Bank, with donating made easy as anyone passing through the airport can simply tap their debit or credit card at locations throughout the passenger terminal.

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London Luton Airport invests in sustainable fleet to reduce emissions and achieve Net Zero by 2040

6 November 2024 | By

London Luton Airport is progressing towards its Net Zero goal by 2040 with a multi-million-pound investment in sustainable vehicles. This initiative will reduce airport emissions by nearly 15% starting this year.

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Le Petit Chef’s Immersive Dining Experience Comes to Changi Airport for a Limited Time

5 November 2024 | By Gabriel Higgins

Changi International Airport has announced that it will partner with Le Petit Chef’s multi-sensory dining experience, from 29 November 2024 to 30 April 2025.

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Terminal operations