List view / Grid view

Self-service

Reinventing the airport check-in experience

27 February 2019 | By Veovo

As airports handle record numbers, crowded check-in halls are becoming more commonplace, prompting airports to rethink their approach to space, resources and passenger experience.

news

Amsterdam Airport Schiphol starts facial recognition boarding using Vision-Box platform

19 February 2019 | By Vision-Box

Cathay Pacific passengers have the opportunity to board via facial recognition with technology from Vision-Box - this pilot will set the grounding for the technology to be used airport-wide in Schiphol in the future.

news

Shaving off valuable seconds with eezeetags

6 February 2019 | By Eezeetags

Increasing the ease with which passengers tag their bags will lead to an increase in retail spending according to eezeetags, the quick and easy way to self-tag baggage.

whitepaper

Case Study: Improving the check-in passenger experience at Munich Airport

26 January 2019 | By Copenhagen Optimization

Munich Airport worked with Copenhagen Optimization with the aim of improving the passenger experience at check-in for Terminal 1.

article

Product Showcase: The rise of self-service

16 January 2019 | By Alex Wuchte

Alex Wuchte, responsible for the airport baggage handling business development for Jervis B. Webb Company of Daifuku Airport Technologies, discusses the BAGgate self-service bag drop and how the technology is revolutionising the industry.

article

What technology trends should airports look out for in 2019?

15 January 2019 | By Eve De Clerk (International Airport Review)

Technology has always been at the forefront of progression in the aviation industry, but what can we look forward to in 2019? Here are 10 of the technologies set to make a big impact...

video

Video: Reliable partner for value-added logistic process automation

9 November 2018 | By Vanderlande

Vanderlande is the global market leader for value-added logistic process automation at airports. This ranges from the design of the departures hall itself to the check-in and bag drop systems, through to automated passenger security checkpoints.

news

International Airport Review Awards 2018 – shortlist announced

7 November 2018 | By International Airport Review

International Airport Review is very proud to announce the shortlisted candidates for its 2018 Awards, and would like to thank everyone who participated, nominated and voted in the awards this year.

news

Hamad International one step closer to Smart City status

7 November 2018 | By International Airport Review

Hamad International Airport (HIA) has announced the success of the first phase of its Smart Airport programme, which will enable more than 25 per cent of Qatar Airways' passengers to use self-service check-in and bag-drop facilities.

article

Interview Spotlight: Michael Tan, President and Chairman, and Boudewijn Wellink, Interim CEO, Scarabee Aviation Group

2 November 2018 | By Boudewijn Wellink, Michael Tan

With over 20 years’ experience in the aviation sector, Scarabee Aviation Group works closely with the world’s leading airports and airlines to develop unique, innovative passenger-centric solutions. In what is an exciting time for the airport industry, President and Chairman, Michael Tan, and Interim CEO, Boudewijn Wellink, reveal the company’s…

news

IATA finds that human interactions are still integral to air travel

3 October 2018 | By International Airport Review

Despite the advances in automation and the masses of information available to passengers, they still desire face-to-face interactions.

news

Delta to partner TSA and CBP to launch first biometric terminal in the U.S.

25 September 2018 | By International Airport Review

In partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA), Delta Air Lines is launching the first biometric terminal in the United States.

news

Self-service check in now available at Indianapolis International Airport

14 September 2018 | By International Airport Review

American Airline and Southwest Airlines now offer new self-serve kiosks for passengers to check-in their own luggage.

article

IATA and ACI present the NEXTT steps for the future of airports

6 September 2018 | By International Airport Review

The NEXTT initiative creates a vision for the future of air transport; increasing efficiency and improving customer experience through the use of new and emerging technologies and innovative processes.

article

Gatwick Airport: Leading in technological innovation

20 August 2018 | By Bronwen Jones

As Gatwick Airport puts its customer satisfaction at the front of its development plan, Development Director, Bronwen Jones, reveals how an investment in technological advances is an investment in the passenger.

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Latest News

Self-service