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Self-service

Airports prepare for high summer demand

5 July 2022 | By International Airport Review

Airport Operators Association, Chief Executive Karen Dee has commented on the publication of the UK ‘Government 22-point’ plan to help ensure resilience within aviation this upcoming summer.

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Zurich Airport installs self bag drop

20 June 2022 | By International Airport Review

Zurich Airport has integrated an automated, self-service baggage handling system for passengers to streamline the baggage drop process.

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In conversation with Monette Pasher, Interim President of the Canadian Airports Council

7 June 2022 | By Holly Miles, Monette Pasher

Watch this exclusive interview with Canadian Airports Council's Monette Pasher.

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Virtual checkpoint queuing is a passenger perk at Phoenix Sky Harbor

18 May 2022 | By Daver Malik

Daver Malik, Assistant Chief Information Officer, Phoenix Sky Harbor International Airport, tells International Airport Review how the airport’s pilot programme, PHX Reserve, is giving passengers more control over the security process, in turn leading to a more positive experience.

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Marseille Provence Airport launches self-service for passengers

13 April 2022 | By International Airport Review

Marseille Provence Airport is set to launch a new self-connect service for passengers travelling through the airport, to ensure a smooth transfer experience during their layover.

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ATL welcomes Spirit Airlines’ self-bag drop and passenger biometrics

1 April 2022 | By International Airport Review

Hartsfield-Jackson Atlanta International Airport has welcomed Spirit Airlines new automated self-bag drop with a biometric photo solution, to ensure a frictionless check-in experience for passengers.

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Technology can take airports to new heights

25 March 2022 | By Brian Roche

Brian Roche, Director of Information Technology at George Best Belfast City Airport, gives his opinion on which technology will be disrupting the airport sector in the future.

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Sharjah Airport celebrates an impressive year of achievements

10 March 2022 | By International Airport Review

The Sharjah Airport Authority has celebrated its achievements over the course of 2021 and plans to continue to strengthen its ambitions to cement its position on the global travel map.

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New self-service parking stations launched at Miami International Airport

4 March 2022 | By International Airport Review

Miami Dade International Airport has launched self-service parking, MIA Quick Pay stations, allowing passengers to pre-pay for their parking inside the garage and using car license-plate recognition.

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Written in the stars: re-writing air travel at the new Samarkand International Airport

28 February 2022 | By Dmitry Martynenko

International Airport Review Editor, Holly Miles, spoke with Dmitry Martynenko, Commercial Director at Air Marakanda – the operator of Samarkand International Airport. Together they discussed the redevelopment and construction of the new airport and its commitments to help ensure a brand-new future for Uzbekistan’s tourism.

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Queen Alia International Airport trials biometric solutions

24 February 2022 | By International Airport Review

Queen Alia International Airport, in collaboration with Royal Jordanian Airlines, will trial test new biometric solutions and technology for passengers travelling on select flights to Istanbul.

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Mumbai Airport re-awarded ACI’s ‘The Voice of the Customer’

10 February 2022 | By International Airport Review

Mumbai International Airport, once again, has been awarded ‘The Voice of the Customer’ by the Airports Council International, for its relentless efforts to provide the best-in-class passenger experience.

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Digital boardroom executive report: Airport recovery series

2 February 2022 | By International Airport Review

Read this exclusive free report from our latest closed-door digital boardroom for C-level airport executives.

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Helsinki Airport to welcome pre-booked ticketless parking

28 January 2022 | By International Airport Review

From February 2022, Helsinki Airport will launch pre-booked ticketless parking for customers visiting the airport, which aims to further simplify the overall passenger airport experience.

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In conversation with Tara Mulrooney, VP Technology and Innovation at Edmonton International Airport

19 January 2022 | By Holly Miles

Watch this exclusive video interview filmed in Cancun at ACI World's Annual General Assembly 2021.

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