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Self-service

Day in the life of a checked bag at Mumbai International Airport

7 May 2023 | By Mumbai International Airprot

Ever wondered what happens to your luggage after saying goodbye to it at check-in? Mumbai International Airport revealed all for International Airport Review Issue 1 2023.

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Sharjah Airport Authority enabling seamless experiences with digital technologies

30 March 2023 | By Aisha Obaid Almheiri

Aisha Obaid Almheiri, Assistant Director of Information Technology Affairs Department at Sharjah Airport Authority (SAA) details how digital technologies are being deployed not only to benefit passenger safety, but to help achieve the pivotal seamless passenger experience.

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Two tickets to a digital future at YYC

8 March 2023 | By Megan Gupton

Megan Gupton, Senior Director, IT and Chief Technology Officer at Calgary Airport Authority, outlines the digital passenger journey the airport is continuing to conquer, as the world looks beyond the pandemic and recovery.

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Project File: A closer look at the new departure terminal at Vilnius Airport

7 February 2023 | By Vilnius Airport

The new departure terminal at Vilnius Airport in Lithuania is currently under construction and will be open in 2025, the airport takes a closer look at the project and explains why the new terminal is going to set new standards of passenger experience and state-of-the-art technology.

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PHX Sky Harbor looks forward to welcoming Super Bowl LVII visitors

2 February 2023 | By International Airport Review

February 13, the day after Super Bowl LVII, is anticipated to be one of Phoenix Sky Harbor’s busiest days on record with a projected 50% increase in traffic.

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New operations building inaugurated at King Abdulaziz International

9 January 2023 | By International Airport Review

The new operations building consists of multiple departments, including its extensive operations control centre and is the largest centre of its kind in the Middle East.

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Another permanent emergency? Biosecurity and airports after COVID-19

5 January 2023 | By Kirk Goodlet

Kirk Goodlet, Director, Facilitation and Product Development at Winnipeg Airports Authority, reflects on how biosecurity measures have been impacted by the pandemic, and intriguingly, the extent to which they will influence airport systems in the future.

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“This is innovation” with Abhi Chacko

21 December 2022 | By Abhi Chacko

At the World Aviation Festival 2022 in Amsterdam, International Airport Review Editor, Holly Miles, caught up with Abhi Chacko, Head of Innovation & Commercial IT Services at London Gatwick Airport for this exclusive interview.

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DEN expands available bag drop services

13 December 2022 | By International Airport Review

Denver International Airport has launched a pilot programme for passengers to pre-book checked luggage before arriving at one of two bag drop locations.

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Groupe ADP to deploy self-service solutions for passengers

25 November 2022 | By International Airport Review

Groupe ADP has revealed the deployment of self-service options across its two primary airports to improve the passenger experience.

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Renovating Kansai International: The gateway to western Japan

10 November 2022 | By Tsuyoshi Emura

Tsuyoshi Emura, Executive Officer, General Manager of T1 Renovation PMO at Kansai Airports, tells International Airport Review about the project and what it is looking achieve.

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Hong Kong Airport fully implements smart check-in kiosks

8 November 2022 | By International Airport Review

Hong Kong International Airport has fully launched 'Flight Token', a self-service biometric identification system that enables Hong Kong residents and passengers to self-complete the entire departures process.

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Maurice Jenkins, Head of Digital Strategy and CIO, Miami International Airport at FTE Global 2022

8 November 2022 | By Holly Miles, Maurice Jenkins

At Future Travel Experience Global 2022 in Las Vegas, Maurice Jenkins, Head of Digital Strategy and Chief Innovation Officer, Miami International Airport spoke to International Airport Review Editor, Holly Miles.

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In conversation with Mohamed Albinfalah, CEO of Bahrain Airport Company

12 August 2022 | By Holly Miles, Mohamed Albinfalah

Watch this exclusive interview with the CEO of Bahrain Airport Company.

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Trends to watch in air travel this year: Michael Christensen, Los Angeles World Airports

9 August 2022 | By Michael Christenssen

At Passenger Terminal Expo 2022, we caught up with the Chief Operations & Maintenance Officer of Los Angeles World Airports to talk travel trends.

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