‘Couch-to-gate’ facial recognition trial launched at Sydney Airport
Qantas passengers on select international flights will participate with the airline, the launch partner for the trial.
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Qantas passengers on select international flights will participate with the airline, the launch partner for the trial.
From the ever-increasing use of self-service, to the streamlining of security processes, to the deployment of innovative new technologies such as robotics and artificial intelligence, the way that airports process their passengers is changing. This In-Depth Focus profiles some of the innovative ways airports are embracing new technology to the…
In this issue: discovering the benefits of remote digital towers, the rise of automation in passenger processing, and unlocking the value of data to improve operational efficiencies.
Today’s passengers expect more from their journey; demanding a hassle-free and pleasant experience throughout. To keep up with today’s tech-savvy customers, it’s important for airports to utilise technology and streamline their operations to ensure the vision of seamless travel continues to become a reality.
Airports are working more than ever to ensure passengers receive a pleasant travel experience, and innovative technology is being deployed throughout many of the world’s busiest terminals to help achieve customer service excellence. This In-Depth Focus explores some recent digital and innovative developments that are helping to transform the airport…
Hong Kong International Airport (HKIA) strives to provide a pleasant travel experience for its passengers from curb to gate. It’s achieving this through application of a range of new technologies – from augmented reality to help passengers navigate the airport more easily, through to iBeacon location technologies to seamlessly deliver…
Passengers entered a British Airways flight from LA to London Heathrow at Los Angeles International Airport (LAX) this week, using their faces alone as a boarding pass.
As it continues its role out of biometric facial recognition gates to confirm passenger identities, the US Border and Customs agency has selected its first non-US site to pilot the tech.
Passenger experience is being left behind in the technological revolution that is streamlining most other sectors of airport operations. Human Recognition System's Simon Meyer tells us more about what the passenger wants and how airports can meet their demands.
It seems like only yesterday baggage drop desks started becoming an impersonal, automated affair. Now Australians can take advantage of pop-up drop-off services at their convenience.
With Heathrow embracing facial-recognition technology and other airports following suit, we hear from field-leader Aurora about where we are with the march of the software, how we got there and where we are going.
The consumer group Which? have announced their pick for London's best airport.
Rob Watts, Regional Sales Director (Europe) at NEC Europe discusses the implications of different biometric and digital IT technologies so that airports can process passengers more seamlessly but still with the greatest levels of security.
Julian Parker, Director of IDGateway offers an exclusive insight into the importance of digitising the airside verification checks.
New SITA services includes South Africa’s first self-bag drop and mobile boarding.