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Retail
Who really owns the passenger’s spare time?
Mike Pearson, Helios, describes how he has no intention of trawling through duty-free retail and the need for a rethink of passenger experience...
Greater transparency on how customers benefit from airport VAT relief
22 September 2016 | By International Airport Review
The Airport Operators Association (AOA) and the UK Travel Retail Forum (UKTRF) have launched a Code of Practice for Airport Retailers...
Last orders for drinking at airports?
8 September 2016 | By Tim Colehan, Assistant Director, Member and External Relations, IATA
Tim Colehan Assistant Director, Member and External Relations for IATA provides IAR with an exclusive analysis of the current polemic regarding the sale and consumption of alcohol in airports...
Munich Airport offers a wide range of special shopping options for Arabic-speaking guests
17 August 2016 | By Munich Airport
To offer passengers from Arab countries an even more enjoyable retail experience, Munich Airport has launched a new shopping amenity: the Arabic Assistant Service.
100 days since satellite terminal launch: MUC and Lufthansa report strong results
4 August 2016 | By Munich International Airport
Munich Airport and Lufthansa's joint venture, a new satellite terminal in the German airport, has proven to be a resounding success. Celebrating its 100th day in operation, the figures show the project to have been a big hit with staff and passengers alike...
Airport Retail: A critical revenue stream
Airports increasingly rely on their commercial revenue stream to generate a profit. Keith Spinks, Secretary General of the European Travel Retail Confederation, discusses how stakeholders should work together to ensure that the duty free and travel retail industry, worth €15.4 billion, continues to develop...
Frankfurt Airport launches personalised digital information & shopping platform
11 December 2015 | By Katie Sadler, Digital Content Producer, International Airport Review
Fraport AG, owner and operator of Frankfurt Airport, has launched a new personalised digital information and shopping experience via the airport website and app.
Retail and dining concept revealed for Munich Airport satellite terminal
26 October 2015 | By Katie Sadler, Digital Content Producer, International Airport Review
Munich Airport satellite terminal, scheduled to open in April 2016, will be home to a unique retail and dining experience.
Record commercial sales at Abu Dhabi Airports
19 August 2015 | By Katie Sadler, Digital Content Producer, International Airport Review
The first six months of 2015 resulted in record commercial sales for Abu Dhabi Airports rising 10.9 percent compared to the same period last year.
Airport Retail: The best of British at Heathrow’s Terminal 2
28 July 2015 | By Jonathan Coen, Retail Director at Heathrow Airport
The opening of Heathrow’s Terminal 2 in June last year marked the latest phase of an £11 billion private sector investment programme that has transformed it from an airport of the 1950s and 1960s to a world class hub for Britain. Retail Director Jonathan Coen explains some of the innovations…
Singapore Changi Airport: More than just an airport
Changi Airport is on a mission to redefine the travel experience. Fong Kok Wai, Executive Vice President - Engineering and Development, Changi Airport Group, provides an overview of the innovative T4 and Project Jewel developments.
Airport Retail: A slice of luxury
9 October 2013 | By Michael Payne, Executive Director of the International Association of Airport Duty Free Stores
The duty free industry is worth $50 billion in global sales annually. Michael Payne, Executive Director of the International Association of Airport Duty Free Stores, explains why it is such an integral part of today’s international travel experience
San Francisco announces anticipated approval of “pop-up” concession leases
19 September 2013 | By San Francisco International Airport (SFO)
New program offers increased Airport access to small, local businesses...