Retail

Retailers wanted to fill space in airport’s £1bn transformation

10 October 2017 | By International Airport Review

Manchester Airport has unveiled a marketing campaign to attract new retailers and F&B outlets as part of its £1bn transformation programme.

Gate Check: Why It’s Time to Design Airports For People

4 September 2017 | By Samuel Engel | Global Managing Director | ICF Aviation

Within the travel industry, airports strive to create a memorable (and positive) passenger experience to generate higher revenue and stronger customer loyalty. Some have found more success than others (though usually in small increments), but until airports start taking a fundamentally different – and holistic – approach to consumer experience,…

Departure gate farewells to return as Pittsburgh opens up to non-fliers

30 August 2017 | By International Airport Review

The long-lost practice of greeting and waving off loved ones as they step onto their plane may be making a comeback - at least for passengers at Pittsburgh Airport.

Mumbai Airport to host Helios’ first travel retail store in India

21 August 2017 | By International Airport Review

Luxury watch brand Helios has entered the travel retail segment with its first airport store in India at Terminal 1 of the Chhatrapati Shivaji International Airport (CSIA), administered by GVK Mumbai International Airport Private Limited (MIAL).

Dixons Travel becomes the latest addition to the LJLA retail offer

31 July 2017 | By International Airport Review

Leading airport electrical retailer Dixons Travel has opened a new store in the Departure Lounge at Liverpool John Lennon Airport giving passengers the chance to purchase the latest technology at online beating prices.

Direct payment option introduced at Lufthansa check-in counter and gate

8 June 2017 | By International Airport Review

From June 2017 onwards, customers will be able to pay with Amadeus Airport Pay for ancillary services while checking in.

Jamie Oliver brings flagship restaurant The Diner to Gatwick

7 June 2017 | By International Airport Review

The second ever Jamie Oliver’s The Diner to open at Gatwick Airport, a homage to great American comfort food.

Insight from American Border stores reveals exciting channel potential

1 June 2017 | By International Airport Review

An exploration of the retail potential at US border stores...

The future of airport retail | IATA Consulting

31 May 2017 | By Marnix Groot & Johan Schölvinck | IATA Consulting

Marnix Groot and Johan Schölvinck, of IATA Consulting, provide an overview of the current trends and developments in this area.

Maximising airport seating capacity while ensuring customer satisfaction | Interview with Johan Berhin

25 May 2017 | By Roy Manuell | Junior Editor

How might an airport maximise seating capacity while ensuring customer satisfaction? Johan Berhin, Designer and Founder of Green Furniture Concept investigates...

Day of Operations Business Intelligence

4 May 2017 | By SITA

It’s tricky business to manage the day-to-day operations of airports - cancelled flights, mishandled bags, long queues, bad weather.

BNE Auto Mall achieves major milestone

23 March 2017 | By International Airport Review

Brisbane Airport Corporation (BAC) is pleased to announce the formal commencement of the land development program for the landmark $300m project...

LIVE from PTE: Hamburg wins major Skytrax award

15 March 2017 | By International Airport Review

Following from victories in 2011 and 2012, Hamburg Airport has won the famous Skytrax World Award in the 'Best Regional Airport Europe' category for the third time showing, once again, Hamburg’s leading position amongst Europe’s non-hub airports.

Revenues In-Depth Focus 2017

13 March 2017 | By International Airport Review

No longer reliant on airline fees to generate their revenue, airports are increasingly looking to non-aeronautical revenue streams to boost their income. From traditional retailing, to car park facilities, to business development opportunities and of course route enhancements, airports still have many opportunities to enhance their returns...

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