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Architect firm appointed in Hong Kong International’s SkyCity project
The complex is expected to cost $2.5 billion and will feature retail, dining and entertainment facilities.
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London Southend agrees £5 million deal with food and drink concessionaire
The new partnership will see TRG invest more than £5m developing the food and beverage offer at London Southend over the next 10 years.
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San José City approves interim gates facility for booming Silicon Valley travel
SJC was America’s fastest-growing major airport for rate of year-over-year seat capacity growth over the past two years.
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Gatwick Airport announces 1,200 vacancies from retail to ground handling
Many of the vacancies will be filled by workers from the surrounding counties, cementing Gatwick's position as an important local employer.
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Lighting as a service – a bright future for airports
A vast piece of infrastructure like an airport needs an equally vast network of light to keep passengers happy and safe. In this article Darren Riva of the lighting systems provider Zumtobel Group writes about the emerging trend of lighting as a service.
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Endless opportunities – virtual reality for passenger experience
In this article, Nikolas Jaeger, CEO and founder of Inflight VR, talks about the potential of virtual reality (VR) to transform passenger experience. Mr Jaeger will be speaking about VR and AR in customer experience at IATA's upcoming Aviation Virtual & Augmented Reality Summit.
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More retailers open at London Luton as passenger numbers climb
As part of its multi-million redevelopment programme, more retailers have set up shop at the UK's fifth biggest airport.
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Fraport USA to manage retail in JFK terminal
Fraport USA has added JFK's Terminal 5 to its list of retail concerns, a list which includes Baltimore/Washington International Thurgood Marshall Airport, Cleveland Hopkins International Airport and Pittsburgh International Airport.
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Passengers and partnerships: the keys to growing non-aeronautical revenue
A focus on the passenger and cultivating mutually beneficial relationships with concessionaires has seen non-aeronautical revenue grow to 30 per cent of total revenue at Toronto Pearson. For International Airport Review, Mike Ross, Director of Commercial Development at Greater Toronto Airports Authority (GTAA) explains that continued innovation in this space…
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Phoenix Sky Harbor announces successful concession proposals for terminal refurbishment
The Mayor of Phoenix and several local councilmen have applauded Phoenix Sky Harbor's choices of proposals to fill retail and restaurant space in its refurbished terminal.
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How airlines can grow by effective cabin crew incentivisation
Cabin crew are the key contact point between the customer and the airline, managing the face-to-face interactions that can make or break a business' reputation. But as the passenger begins to expect more from their journey, how can airlines help their staff meet these demands? Simon Pont, CEO of ECR…
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Designing an airport for the future at Hong Kong International
The weight of passenger numbers is growing each year, heaping pressure on airport services from security to retail. Hong Kong International is preparing itself for this change of pace, expanding to accommodate 102 million yearly passengers. Simon Scott tells us how Leslie Jones Architecture is creating a retail space fit…
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Brisbane Airport launch world-first digital currency terminal
Australia's third biggest airport will accept cryptocurrency payments at its terminal concessions after partnering up with a company bent on bringing digital currencies into the tourism market.
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UK Home Office considers reining in airport drinking
British newspapers have described the proposal to bring airport licensing under the power of local authorities as a 'crackdown' and the end of 'the early morning pint'.
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Swiss-French government clarify joint airport tax regime
The Swiss and French governments have agreed on a new tax regime at a shared airport, EuroAirport Basel Mulhouse Freiburg, starting this month.
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