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Retail

Brisbane’s visitor spending hits record high as passenger numbers soar at the airport

26 March 2025 | By Gabriel Higgins

Brisbane sees a record $11.3 billion in visitor spending, driven by record-breaking passenger numbers and a booming tourism sector.

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Self-purchasing trend in travel retail rises as consumers seek indulgence and personal well-being

26 March 2025 | By Gabriel Higgins

Self-purchasing now accounts for 52% of travel retail transactions, driven by a desire for indulgence and personal well-being, according to new M1nd-set research.

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Hamad International Airport opens new Concourses D and E, enhancing capacity and global connectivity

24 March 2025 | By

Hamad International Airport’s new Concourses D and E boost passenger capacity, enhance connectivity, and offer smart tech, upgraded retail, and sustainable features.

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JFK Terminal 5 to undergo major redevelopment with new concessions, design and cultural experiences by 2026

19 March 2025 | By Gabriel Higgins

JFK’s Terminal 5 is set for a major revamp, featuring new concessions, cultural experiences, and a park-inspired design, all by the end of 2026.

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2024 ASQ Airport Experience Awards recognise global excellence in passenger service across top airports

11 March 2025 | By Gabriel Higgins

The 2024 ASQ Awards celebrate the world's best airports for passenger experience, with nearly 700,000 surveys shaping global standards.

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Airport Leader’s Forum Report 2025

10 March 2025 | By International Airport Review

Sign in to read this free report and gain an insight into the challenges faced by International Airport Review's Advisory Board members.

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Clarins and Air France launch exclusive spa at LAX offering complimentary skincare treatments for premium passengers

7 March 2025 | By Gabriel Higgins

Clarins and Air France open a spa at LAX, providing premium passengers with complimentary skincare treatments and a luxurious pre-flight experience.

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New York’s iconic food brands debut at JFK’s Terminal 4, enhancing passenger experience

24 February 2025 | By Gabriel Higgins

A curated mix of local and national dining brands aims to offer passengers a unique New York experience at the newly expanded Terminal 4.

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London Heathrow Airport CEO announces record investment plans, including third runway and major upgrades

19 February 2025 | By Gabriel Higgins

London Heathrow Airport CEO Thomas Woldbye reveals the largest private investment programme in the airport’s history, including a third runway, with plans to submit to the Government by summer.

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Fraport awarded contract to redevelop retail and services at BWI Airport

17 February 2025 | By Gabriel Higgins

Fraport Baltimore Partnership will manage and innovate BWI Airport’s retail, restaurant, and commercial services, enhancing customer experience and local engagement.

article

Bologna Airport: In pole position for the future of airport retail

14 February 2025 | By Nicola Gualandi, Stefano Gardini

Nicola Gualandi, Retail & Advertising Business Development Manager and Stefano Gardini, Business Non-Aviation Director, Aeroporto G. Marconi di Bologna explain the airport’s retail strategy which they describe as a mix of local excellences and sustainability.

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Heathrow unveils The Windsor, a rebranded VIP terminal offering luxury, privacy, and world-class service

10 February 2025 | By Gabriel Higgins

London Heathrow has launched The Windsor, a £3 million VIP terminal rebrand, featuring luxury lounges, fine dining, curated art, and a seamless chauffeur service for high-profile travellers.

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Depart.A.Mental brings innovative retail concept to Arlanda Airport with top global and Swedish brands

6 February 2025 | By Gabriel Higgins

Depart.A.Mental, a retail-as-a-service concept, launches at Arlanda Airport in 2025, offering a curated selection of fashion, beauty, and technology from global and Swedish brands.

news

Hamad International Airport opens concourse E, enhancing capacity, accessibility, and sustainability for passengers

4 February 2025 | By

Hamad International Airport has unveiled concourse E, adding eight new gates, boosting capacity by 20%, and improving boarding efficiency with accessibility-focused and sustainable design features.

news

Barcelona Airport launches the world’s first AI-powered robotic restaurant to enhance passenger dining experience

3 February 2025 | By Gabriel Higgins

Barcelona Airport has introduced SELF, an AI-powered robotic restaurant offering fresh, high-quality food with automated service, improving efficiency and customer experience.

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