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AMD to assist passengers through AI-based surveillance system
Sardar Vallabhbhai Patel International Airport has launched an artificial intelligence-based surveillance service, 'Desk of Goodness', to help passengers who need additional support.
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Passengers with reduced mobility (PRMs)
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Access and inclusion at Perth Airport
Perth Airport has introduced its Hidden Disabilities programme alongside a newly constructed Changing Places facility, to ensure access and inclusion for passengers disabilities.
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San José International Airport pilots autonomous passenger wheelchairs
In a recent pilot project, Mineta San José International Airport trialled a new and tech-forward option for passengers to arrive at their boarding gates using autonomous wheelchairs.
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Changi Airport aims to better support passengers with invisible disabilities
With the aim to better support individuals with invisible disabilities, Changi Airport Group has launched three new initiatives to create a stress-free and inclusive travel experience for passengers.
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Edmonton Airport expands accessibility services for passengers
Edmonton International Airport has adopted a new service designed for passengers who have visual impairments, as the airport continues to strive to be an inclusive and accessible airport for everyone.
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Malta Airport awarded the ‘Autism Friendly Spaces’ quality label
Malta International Airport has been awarded the ‘Autism Friendly Spaces’ quality label for its efforts to provide an accessible and relaxing airport experience for individuals who are on the spectrum.
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Bristol Airport launches immersive sensory room for passengers
Described as a ‘calming oasis’, Bristol Airport has launched an immersive sensory room designed to create a stress-free environment for passengers with autism, dementia, or cognitive impairment.
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Mumbai International Airport commits to an inclusive travel experience for all
Mumbai International Airport has announced its further commitments to creating an inclusive and accessible airport experience for passengers with disability.
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Improving accessibility in Brazilian civil aviation
Joana Grosskopf, Senior Analyst and Sheila Strack, Air Transportation Facilitation Co-ordinator from the Civil Aviation Secretariat of the Brazilian Ministry of Infrastructure tell International Airport Review about the work they are doing on the Accessible Aviation Project with UFScar University.
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A first-class passenger experience from bedside to planeside
Airports are constantly trying to improve the passenger experience to make commercial air travel the easiest, most enjoyable, and most preferred method of travel. For International Airport Review, Karen W. Ellis, Chief Customer Experience Officer at the San Antonio Airport System (SAAS), shares her insight into cracking the passenger experience…
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Creating a culture of diversity and inclusion
RJ Steenstra, President and Chief Executive Officer of Fort McMurray Airport Authority (FMAA) shines a spotlight on the importance, and value, of equity, diversity, and inclusion (ED&I) at the airport, to the benefit of both its staff and passengers.
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Kansas City International Airport: Setting the bar for inclusivity and accessibility
Lily Mae Pacey, Junior Editor of International Airport Review, spoke with Justin Meyer from Kansas City Aviation Department, and Dan Moylan from Edgemoor Infrastructure & Real Estate, to discuss the exciting new developments at KCI which will transform the airport into a space accessible and inclusive to all passengers.
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DEN develops sustainability initiatives to reduce its carbon footprint
Denver International Airport has outlined long-term sustainability initiatives, to assist the decrease of airport operation’s impact on the environment and its carbon footprint.
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Cleaner, Greener Airports: Making Aviation More Sustainable – Vancouver International Airport
Marion Town, Director of Climate and Environment at Vancouver International Airport, highlights how their sustainability efforts reflect their community and global concerns.
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FAA invests $766 million into grants awarded to U.S. airports
The U.S. Department of Transportation’s Federal Aviation Administration (FAA) has awarded more than $766 million in grants to build safer, more sustainable, and accessible airports across the U.S.
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