UK CAA awards Belfast City Airport with highest accessibility services rating
George Best Belfast City Airport has successfully retained its 'Very Good' rating from the UK CAA for its accessibility services for the third consecutive year.
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George Best Belfast City Airport has successfully retained its 'Very Good' rating from the UK CAA for its accessibility services for the third consecutive year.
The UK Civil Aviation Authority awarded Glasgow Airport with the rating for the second consecutive year as a result of its efforts in supporting PRMs.
The Sunflower Lanyard Programme is an initiative which will help passengers with hidden disabilities get extra levels of customer service.
The aim of the course is to increase understanding of disabled people, their rights, compliance with accessible aviation laws and solutions to remove and prevent barriers to equality.
Within Issue 5 we gathered expert industry opinions to showcase how accessibility must continue to be a priority for airports.
This issue covers potential future passenger expectations, a guide to accessibility, insights into new terminals and an exploration of the new airport function.
Kirk Goodlet, Director of Terminal Operations at Winnipeg James Armstrong Richardson International Airport (YWG), anticipates the needs of future passengers.
Niamh O’Brien, Head of Dublin Airport’s The Future Factory, explains how hackathons have led to the creation of accessibility concepts that have greatly improved the PRM experience within the airport.
The CGI images of the proposed replacement terminal at Leeds Bradford Airport highlight a focus on improving the passenger experience.
Passengers who require additional support can now sign up to receive a personalised, step-by-step tour of Winnipeg Richardson International Airport (YWG) before they fly.
Lithuanian Airports continues to work towards ensuring a high-quality passenger experience for individuals that may have additional needs.
Many passengers face differing challenges when navigating an airport; requiring a multitude of solutions and discussions to ensure the airport environment is an accessible one.
By introducing the new autonomous system, Haneda Airport will improve the experience for PRMs and help to limit the spread of COVID-19.
Answering some of the industry's questions regarding COVID-19, whilst offering examples of how to improve operational efficiency, this magazine issue is an imperative resource for aviation.
Janice Valentine, CEO and founder of Hack Access – a non-profit organisation advocating for accessibility – discusses the 2020 Hackathon at Dublin Airport and how the organisation is working to make the travel experience for those with varying abilities a far smoother and more enjoyable experience.