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Passengers with reduced mobility (PRMs)

London Luton Airport (LLA) responds to PRM incident

5 November 2018 | By International Airport Review

Justin Levene dragged himself through London Luton Airport last year after his specialised wheelchair could not be found when his flight landed from Croatia.

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Ensuring the same accessibility options for all passengers

2 November 2018 | By Jari Pusa

It is essential that all passengers have the same options and rights for transfer and mobility at an airport. In 2017, almost 44,000 passengers ordered the assistance service at Helsinki Airport. This is only a fraction of the number of passengers with reduced mobility who travelled through, and those numbers…

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Gatwick becomes first UK airport to open sensory room

2 October 2018 | By International Airport Review

The new, free-to-use sensory room provides a calming space for passengers with special needs to relax in before their flight.

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Aberdeen International Airport terminal transformation project

25 September 2018 | By Gareth Bristo

Aberdeen Airport has embarked on a £20 million project to expand the airport which has been in action since the 1934, Gareth Bristo takes us through the expansion which is set for completion in autumn 2019.

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Handbook to enhance air travel experience of passengers with disabilities

13 September 2018 | By International Airport Review

In continuing the drive to advance the experience for all passengers at airports, Airports Council International (ACI) World today launched an updated edition of its Airports & Persons with Disabilities Handbook.

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Which? airports are rated the best and worst in the UK

29 August 2018 | By International Airport Review

Which? has released the findings of its survey into the best and worst airports across the country, but which ones make the list?

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Glasgow airport opens new £140,000 changing places facility

17 August 2018 | By International Airport Review

Glasgow becomes the largest airport in Scotland to introduce a dedicated Changing Places room for passengers with complex needs.

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Aviation Minister visits development of Aberdeen International Airport

15 August 2018 | By International Airport Review

Baroness Sugg has visited Aberdeen airport as new development continues. Due to open Q3 of 2019, it has a "particular commitment to making flying more accessible for those with disabilities."

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Art at Changi Airport an ‘avenue for expression to persons with disabilities’

6 August 2018 | By International Airport Review

A display of locally created art is to be displayed through Changi Airport to encourage visitors to view the artists as 'people who are so much more than just their disabilities'.

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Four UK airports still failing to deliver ‘good’ service to disabled passengers

13 July 2018 | By International Airport Review

A report said that although 16 airports have been classified as 'very good', four still not meet the standards set by the Civil Aviation Authority.

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Hamad International to open lounge for people with learning disabilities and autism

12 June 2018 | By International Airport Review

The new lounge will include certain aspects of a sensory room, facilities designed for the therapy of children with learning disabilities.

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Recognising the impact of hidden disabilities on passenger confidence

16 May 2018 | By Samantha Berry | Head of Innovation & Regulatory Compliance | OmniServ

The way an airport treats its disabled passengers is one of the most important qualities by which they are judged. Aside from the ethical implications, failure to do so adequately can be a blow to business, creating storms of bad PR which stick around long after their root cause has…

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International Airport Review – Issue #2 2018

24 April 2018 | By International Airport Review

In this issue; innovative baggage handling at Istanbul New Airport, design solutions to create an accessible airport for all, and renewing and renovating Amsterdam Airport Schiphol.

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Seattle airport trials smart glasses to help blind passengers find their way

20 March 2018 | By International Airport Review

The Port of Seattle has announced a new pilot programme to help people who are blind or visually impaired access a new assistive technology to safely and independently use Seattle-Tacoma International Airport.

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New app for passengers with reduced mobility and hidden disabilities

14 March 2018 | By International Airport Review

An app which allows passengers with reduced mobility and hidden disabilities to personalise the assistance they need has been launched at Edinburgh Airport.

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Passengers with reduced mobility (PRMs)