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Passengers with reduced mobility (PRMs)

Gatwick recognised for improving services for passengers with reduced mobility

1 July 2019 | By International Airport Review

Gatwick's recent award recognises its investment into staff training as the airport focuses on giving every passenger an equal opportunity to fly.

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Pittsburgh International Airport to provide updated passenger experience

24 June 2019 | By International Airport Review

A new scheme will challenge the traditional ideas of passenger experience with customer social care, assisted by resources from Carlow University.

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Pro-active accessibility ensures the same experience for everyone

19 June 2019 | By International Airport Review

It is the aim of an airport to ease the journey and ensure it is a positive experience for all passengers, including those with reduced mobility or additional needs. Although the intention is the same, how airports are approaching this varies.

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Sydney Airport has launched a new assistance service for passengers

20 May 2019 | By International Airport Review

The new service provides a qualified professional to assist passengers who need extra assistance; ensuring a high-quality experience for all.

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Gatwick trials new assistance system for passengers with additional needs

29 April 2019 | By International Airport Review

Blind and visually-impaired passengers can now access free 24/7 assistance at Gatwick Airport via the camera on mobile phones.

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Edinburgh Airport invests in new PRM assistive technology

23 April 2019 | By International Airport Review

Edinburgh Airport upgrades its technology to allow a more personal connection between a passenger with reduced mobility and the airport's control room.

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Hermes Airports raises awareness of flying with autism

1 April 2019 | By International Airport Review

Ahead of World Autism Awareness Day, on 2 April 2019, Hermes Airports is raising awareness for the challenges people with autism face while travelling through an airport.

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Cork Airport introduces new scheme for people with hidden disabilities

21 March 2019 | By International Airport Review

A new lanyard system at Cork Airport is hoped to allow people with hidden disabilities to gain the help they need to better navigate the airport.

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Government pledges to improve flying for those with nut allergies

28 February 2019 | By International Airport Review

Following a meeting with airlines and allergy sufferers, the Government wants to see improved clarity and consistency in how the aviation industry deals with allergies.

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What technology trends should airports look out for in 2019?

15 January 2019 | By Eve De Clerk (International Airport Review)

Technology has always been at the forefront of progression in the aviation industry, but what can we look forward to in 2019? Here are 10 of the technologies set to make a big impact...

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Heathrow to employ new Multimobby vehicles to improve mobility

10 January 2019 | By International Airport Review

The new electric vehicles are able to carry up to seven passengers through the terminals quickly, efficiently and safely, improving mobility through the airport.

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Rick Hansen Foundation awards Vancouver certification for accessibility

7 December 2018 | By International Airport Review

Vancouver International has received the gold rating from the RHFAC programme and is the first airport to receive the rating.

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Heathrow Airport launches new app for visually impaired passengers

30 November 2018 | By International Airport Review

An investment of £23 million for the 6,000 visually impaired passengers that travel through Heathrow each year results in an app which connects those in need to trained professionals.

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Making the journey accessible for every passenger

20 November 2018 | By Nathalie von Bomhard

Nathalie von Bomhard, Head of IT Management for Fraport’s FraCareServices, discusses how airports can leverage optimisation software to meet the needs of passengers with reduced mobility.

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International Airport Review Awards 2018 – shortlist announced

7 November 2018 | By International Airport Review

International Airport Review is very proud to announce the shortlisted candidates for its 2018 Awards, and would like to thank everyone who participated, nominated and voted in the awards this year.

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Passengers with reduced mobility (PRMs)