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Self-driving wheelchairs ready for passenger tests at Tokyo-Narita Airport
New self-driving wheelchairs being tested at Tokyo-Narita International Airport are capable of independently detecting and avoiding obstacles.
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Passengers with reduced mobility (PRMs)
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Houston Airports launch mobile app for children with developmental disabilities
The app is designed to help children with developmental disabilities and their caregivers prepare for each stage of the airport journey.
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Netflights finds Edinburgh and Glasgow airports best for accessibility
A UK-wide airport study from Netflights includes accessibility within six categories, using data directly from airport users.
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Carbon neutral growth tops agenda at ICAO Assembly
Climate change will be the pressing issue as ICAO’s 193 member states meet in Montreal from 24 September until 4th October 2019.
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Gatwick Airport unveils new independent accessibility panel
A new panel helping shape Gatwick’s strategy and services for disabled passengers will complement the work of the airport's Accessibility Forum and Passenger Advisory PRM Group.
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Dubai International Airport launches new taxi service, taxiDXB
As a result of passenger feedback, Dubai Airports has launched a new taxi service inside the terminal to assist travelling passengers.
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From assistance to bespoke customer service
As the aviation industry moves towards a more focused approach on passengers with reduced mobility, accessibility within airports is changing. We spoke to Roberto Castiglioni, Chair of the Heathrow Access Advisory Group, who takes a closer look at how the industry should handle this.
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Compliance vs. compassion
Brian Cobb, Chief Innovation Officer at Cincinnati/Northern Kentucky International Airport (CVG), describes the airport’s ambitions to advance accessibility among its community.
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Passengers with additional needs require consistent standards
Gatwick Airport looks at how the UK’s proposed Passenger Charter is an opportunity to introduce consistent standards for passengers with reduced mobility across the entire airport journey.
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Brasilia Airport looks to improve mobility for those leaving the airport
In a bid to increase mobility around Aeroporto de Brasilia, Inframerica is investing over $3.5 million in a new kerb-side management programme.
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Christiane Link appointed Chair of East Midlands Airport’s disability forum
In a bid to ensure all passengers are catered for at East Midlands Airport, Christiane Link has been appointed Chair of its disability forum to shape and scrutinise the services offered.
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Consider the need and potential benefit of cross training your staff
Samantha Saunders, Head of Innovation & Regulatory Compliance at OmniServ, offers up her opinion on why we need to consider changing both how airport suppliers train not just staff helping passengers with reduced mobility (PRM), but all other airport teams, in order to drive an attitude change in how assistance…
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Gatwick Airport offers more sustainable public transport options
Bus access through Gatwick Airport is improved with a £3.8 million upgrade including new facilities for people with reduced mobility.
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CAA publishes annual report on airport accessibility
For the first time since the report began, no UK airports were marked as 'poor' in the CAA's annual report for airport accessibility.
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Cardiff Airport invites passengers to join PRM and Disability Forum
Cardiff Airport is inviting passengers and third-sector organisations to have their say on accessibility as members of a new PRM and Disability Forum
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