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Passenger experience and seamless travel

Fly VIP at Birmingham Airport

25 November 2022 | By International Airport Review

Birmingham Airport has announced a full concierge service, VIP FLY, offering passengers the opportunity to choose from a driven chauffer, express lane, and lounge access.

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In conversation with Adam Kressler, CVG

25 November 2022 | By Adam Kressler

Watch this exclusive interview with Adam Kressler, Vice President of Customer Experience at Cincinnati Northern Kentucky International Airport.

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Case Study: How BER Runway took the lead on virtual queuing in only two weeks

24 November 2022 | By Copenhagen Optimization

Berlin Brandenburg Airport was the first airport in Europe to introduce Virtual Queuing directly to passengers under the name “BER Runway”.

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MIA launches accessibility lanes in customs

24 November 2022 | By International Airport Review

Passengers with disabilities or reduced mobility arriving at Miami International Airport can request special queueing assistance when travelling through the U.S. Customs area.

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The robots are coming to CVG!

24 November 2022 | By Carlos Ruiz, Naashom Marx

Watch this exclusive interview now.

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In conversation with Alberto Smith, Punta Cana International Airport

23 November 2022 | By Alberto Smith

Watch this exclusive interview with Alberto Smith, Director Operations Landside and Cargo at Punta Cana International Airport.

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Future growth and connection at Vancouver International Airport

23 November 2022 | By Vancouver International Airport

Vancouver International Airport prides itself on prioritising the community, traveller and economic expectations as it builds back from the COVID-19 pandemic. For International Airport Review, the airport explains further.

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Episode 12 – Goutam Kundu

22 November 2022 | By Goutam Kundu - MWAA

Listen to this exclusive interview with the Executive Vice President and Chief Information and Digital Strategy Officer of Metropolitan Washington Airports Authority.

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Dubai Airports ups annual passenger forecast after robust Q3

22 November 2022 | By International Airport Review

Dubai Airports increased its annual forecast for passenger traffic at Dubai International Airport to 64.3 million, after a strong performance in Q3 2022.

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Additional routes to China, Japan and Israel with Korean Air

21 November 2022 | By International Airport Review

Korean Air has resumed additional routes to China, Japan and Israel, after a long COVID-19 hiatus.

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Abu Dhabi Airports signs deal to accelerate the future of AAM

21 November 2022 | By International Airport Review

Abu Dhabi Airports has signed an agreement to work collaboratively with Groupe ADP to explore the future of Advanced Air Mobility in Abu Dhabi.

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In conversation with Steve Mayers, Hartsfield Jackson Airport

21 November 2022 | By Steve Mayers

Watch this exclusive interview with Steve Mayers, Airport Director at Hartsfield Jackson International Airport at ACI Customer Experience 2022.

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Munich Airport’s CEO discusses the Gateway to the Alpines

18 November 2022 | By Jost Lammers

For International Airport Review's revived CEO Series, Editorial Assistant, Lily Mae Pacey spoke with Jost Lammers, Chief Executive Officer at Munich Airport, who outlined the summer recovery, digital transformation, and how the airport ensures to accommodate each individual passengers’ needs.

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International Airport Review travel trend report

18 November 2022 | By Anurag Shandilya, Emanuel Fleuti (Zurich Airport), Kirk Goodlet, Lars Mosdorf, Mats Berglind, Michael Christenssen, Mohamed Albinfalah, Nathalie Herbelles, Roberto Castiglioni, Roelof-Jan (RJ) Steenstra, Satyaki Raghunath

At Passenger Terminal Expo 2022 in Paris, we asked the airport experts one question: What is your number one trend to watch this year?

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A growing number of Christmas tourists arrive in Lapland

18 November 2022 | By International Airport Review

The Christmas season is set to begin at Finavia’s airports, with the first charter flights from Europe landing at Ivalo Airport and Kittilä Airport from 25 November 2022.

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Passenger experience and seamless travel