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Passenger experience and seamless travel

Stockholm Arlanda Airport to welcome first food hall

5 December 2022 | By International Airport Review

Stockholm Arlanda Airport continues plans to launch its new security checkpoint, marketplace, and food hall, which will allow passengers to enjoy food from a number of different restaurants.

video

In conversation with Laila Odina, Riga Airport

5 December 2022 | By Laila Odina

Watch this exclusive interview with Laila Odina, Chairperson of the Executive Board at Riga International Airport at World Aviation Festival 2022

video

In conversation with Billy Shallow, ACI World

2 December 2022 | By Billy Shallow

Watch this exclusive interview at World Aviation Festival 2022, where we caught up with Billy Shallow, Director of Innovation and Technology at ACI World.

news

Alaska Airlines inaugurates first U.S. electronic bag tag programme

1 December 2022 | By International Airport Review

Before arriving at the airport, passengers can now tag their own luggage through Alaska Airlines' new electronic bag tag programme.

news

Winter long-haul charter flights launch at Katowice Airport

1 December 2022 | By International Airport Review

Katowice Airport has kicked-started its Winter 2022/2023 season with the launch of its new direct long-haul charter flights, including routes from Phuket, Thailand.

whitepaper

How to create a positive passenger experience at the airport

1 December 2022 | By Rezcomm

Discover how airports are leading the way with a positive passenger experience by optimising untapped resources and disruptive technologies

article

A partnership that delivers unparalleled social impact

1 December 2022 | By Alberto Martin, Graham Olver

Alberto Martin, CEO of London Luton Airport Operations Ltd and Graham Olver, CEO of Luton Rising came together to discuss two decades of collaborative work to better the airport’s surrounding communities and how they plan to keep up to speed with the shifting social and sustainability climate.

news

Tallinn Airport takes major stride towards carbon neutrality

30 November 2022 | By International Airport Review

Tallinn Airport has made the switch from gas heating to district heating in buildings on airport premises, further adding to the airport’s energy independence.

video

How crucial is the human-factor? Dimitri Coll, ACI World

30 November 2022 | By Dimitri Coll | Head ASQ | ACI World

At ACI Customer Experience Global Summit 2022, in Krakow, Poland, Dimitri Coll, Vice President of Airport Customer Experience at ACI World outlined how through integrating new technology and the human-factor, simultaneously, airport’s can create a ‘unique’ and ‘unstandardised’ passenger experience. WATCH NOW!

news

Istanbul Airport becomes first to achieve ACI’s accessibility accreditation

29 November 2022 | By International Airport Review

Airports Council International World has announced İGA Istanbul Airport as the first airport in the world to be accredited under its new Accessibility Enhancement Accreditation programme.

news

Dubai International launches new, exciting gaming lounge

29 November 2022 | By International Airport Review

Dubai International has launched the region’s first airport gaming lounge concept with the opening of Game Space, which will further enhance passengers’ experience whilst waiting at the world’s busiest international airport.

news

Pittsburgh Airport introduces autonomous delivery robots

28 November 2022 | By International Airport Review

Pittsburgh International Airport has announced a pilot project with fully autonomous delivery robots, which will offer passengers a contactless delivery system.

news

ARN to welcome new marketplace in summer 2023

28 November 2022 | By International Airport Review

Stockholm Arlanda Airport has announced the first phase of a new marketplace and modern security checkpoint, to open in summer 2023.

video

In conversation with Ramón Miró, CEO of Quito Airport

28 November 2022 | By Ramón Miró

Watch this exclusive interview at ACI Customer Experience 2022, with Ramón Miró, President and CEO of Quito International Airport.

news

Groupe ADP to deploy self-service solutions for passengers

25 November 2022 | By International Airport Review

Groupe ADP has revealed the deployment of self-service options across its two primary airports to improve the passenger experience.

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Passenger experience and seamless travel