Passenger experience and seamless travel

video

In conversation with Askin Demir, Blaise Diagne Airport

13 January 2023 | By Askin Demir, Lily Mae Pacey (International Airport Review)

Watch this exclusive interview with Askin Demir, CEO of Blaise Diagne International Airport at ACI Africa WAGA 2022.

video

Conversations with a CEO: Justin Erbacci, LAX Airport

12 January 2023 | By Justin Erbacci

This exclusive interview was filmed in Las Vegas at the Future Travel Experience conference,

article

Solidarity in winter operations at Paris-Charles-de-Gaulle Airport

12 January 2023 | By Alain Gabry, Mathieu Rondel

Marc Houalla, Former Deputy Executive Director of Groupe ADP and Managing Director of Paris‑Charles‑de‑Gaulle Airport, tells International Airport Review about their innovative approach to their winter operations.

news

Reverse vending machines installed at CSMIA to aid recycling

11 January 2023 | By International Airport Review

This latest sustainability measure will reduce waste, lower carbon emissions and incentivise plastic recycling in the airport's fight against zero landfill waste.

video

In conversation with Mthoko Mncwabe, ACSA

11 January 2023 | By Lily Mae Pacey (International Airport Review), Mthoko Mncwabe

Watch this exclusive interview with Mthoko Mncwabe, Chief Information Officer at Airports Company South Africa at ACI Africa WAGA 2022.

news

BLR Airport receives Kannada Sahithya Sammelana honour

10 January 2023 | By Sarah Wills (International Airport Review)

BLR Airport has been recognised for its efforts and initiatives to promote and preserve Kannada language, art and culture.

podcast

Episode 13 – Raúl Revuelta Musalem

10 January 2023 | By Holly Miles

Listen to this exclusive podcast interview now with the CEO of GAP Airports.

video

Making use of AR and VR to attract the next generation: Voxpop with Syed Mehdi

10 January 2023 | By Syed Mehdi

Airports must use the innovative technology that they are employing to attract the next generation according to Mehdi.

news

QAIA celebrates customer experience accreditation

9 January 2023 | By Sarah Wills (International Airport Review)

Airport International Group is proud to announce the ACEA issued by ACI World, saying it acknowledges the group’s focus on continuous improvement in customer experience and services.

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In conversation with Anurag Shandilya, NIA at IAR Summit 2022

9 January 2023 | By Anurag Shandilya

Watch this exclusive interview at the IAR Summit 2022, where we caught up with Anurag Shandilya, Head of Airport Operations at Noida Airport.

article

Developing air service at America’s Friendliest Airport: Phoenix Sky Harbor

6 January 2023 | By Holly Miles

Alexandria Van Haren, Air Service Development Manager, Phoenix Sky Harbor International Airport tells International Airport Review Editor, Holly Miles, how the airport is keeping pace with substantial growth and business development in the state of Arizona, ensuring it meets the air service needs of its community both in the short-…

video

In conversation with Thomas Romig, ACI at IAR Summit 2022

6 January 2023 | By Thomas Romig

Watch this exclusive interview at the International Airport Review Summit 2022, where we caught up with Thomas Romig, Vice President, Safety, Security and Operation at Airports Council International World.

news

Return to travel restrictions ‘scientifically unjustified’ says ACI Europe

5 January 2023 | By International Airport Review

As States need to remain vigilant to the status and control of the virus, the focus should rather be on increasing genomic sequencing to be able to identify possible new COVID-19 variants and related surveillance.

whitepaper

Case Study: Introducing Virtual Queuing to the U.S. with Seattle-Tacoma International Airport

5 January 2023 | By Copenhagen Optimization

SEA uses their Virtual Queuing solution to nudge passengers to arrive at pre-defined time slots and at pre-selected check points. By targeting appointments on specific flights, where a changed behavior has the greatest impact, they have managed to reduce wait times and flattened peaks.

article

Another permanent emergency? Biosecurity and airports after COVID-19

5 January 2023 | By Kirk Goodlet

Kirk Goodlet, Director, Facilitation and Product Development at Winnipeg Airports Authority, reflects on how biosecurity measures have been impacted by the pandemic, and intriguingly, the extent to which they will influence airport systems in the future.