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Passenger experience and seamless travel

news

Security checks at Berlin Airport’s terminals will be equipped with new control technology

4 January 2024 | By International Airport Review

The aim is to further develop the processes functionally and, as a result, further reduce waiting times for passengers.

news

Changi Airport Group launches grand draw for ‘Shall We Just Go?’ campaign

3 January 2024 | By International Airport Review

Changi Airport Group is giving spontaneous travel a further push with the launch of a Grand Draw to 'Shall We Just Go?'

news

Perth Airport delivers on retail precinct

29 December 2023 | By International Airport Review

The airport has invested significantly in commercial and industrial property on the estate, which is a prime example of its commitment to supporting the WA economy.

video

“It’s not a matter of if, it’s a matter of when”: Talking cybersecurity with Aura Moore

28 December 2023 | By Aura Moore, Holly Miles

Watch this exclusive interview with the Chief Information Officer now

article

Climb every mountain

27 December 2023 | By Ronald Leitch

For International Airport Review's Issue 3, Ronald Leitch, Operations Director at Glasgow Airport, explained what was required to deliver one of the largest logistical head of state operations ever seen at a UK airport, the COP26 and restart after the pandemic.

news

Three biggest Chinese airlines to serve London Gatwick this winter

22 December 2023 | By International Airport Review

Passengers flying via London Gatwick can now benefit from services operated by the three largest airlines in China.

news

New furniture greets Terminal 1 passengers at Oakland International Airport

21 December 2023 | By International Airport Review

Oakland International Airport (OAK) is giving its facilities a refresh with newly installed gate furniture for Terminal 1 passengers just in time for the winter holiday travel season.

video

Tapping into niche markets across the globe, with Athens Airport

21 December 2023 | By Chunekshi Wimalasuriya, Ioanna Papadopoulou

At World Aviation Festival we spoke with Ioanna Papadopoulou, Director of Communications and Marketing at Athens Airport.

article

Top 10 airport passenger experience initiatives from 2023

20 December 2023 | By International Airport Review

Read about some of the top airport passenger experience initiatives of the year in this article compiled by International Airport Review.

video

The “pentagon balance” in security operations at Prague Airport

19 December 2023 | By Chunekshi Wimalasuriya, Lukas Popek

International Airport Review spoke with Security Technologies Team Leader at Prague Airport, Lukas Popek.

news

Denver International Airport celebrates Center of Equity and Excellence in Aviation ceremony

19 December 2023 | By International Airport Review

Denver International Airport (DEN) held a ground breaking ceremony earlier for the Center of Equity and Excellence in Aviation (CEEA).

Delvene Cockatoo-Collins at Brisbane Airport. CREDIT: Brisbane Airport.

news

New artwork welcomes visitors to Brisbane Airport

18 December 2023 | By

Travellers entering Brisbane Airport’s International Terminal will first encounter an artwork crafted by First Nations designer Delvene Cockatoo-Collins.

video

Going above and beyond for a passenger creates unforgettable moments with April Laukaitis

18 December 2023 | By April Laukaitis, International Airport Review

Watch this exclusive interview with Customer Service Agent, April Laukaitis, who tells her story of providing personalised customer service which really made someone's day.

news

Syracuse Hancock International Airport unveils new automated retail lounge

15 December 2023 | By International Airport Review

Syracuse Regional Airport Authority (SRAA) unveiled a new automated retail lounge at Syracuse Hancock International Airport (SYR).

video

Innovation orchestration at Los Angeles World Airports with Ian Law

15 December 2023 | By Holly Miles, Ian Law

Watch this exclusive interview with the Chief Digital Transformation Officer of LAWA.

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Passenger experience and seamless travel