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Schiphol Airport introduces click and collect retail service
Up to two hours before departure, either from home or on their way, passengers travelling through Schiphol can view and reserve products online before purchasing them at the airport.
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Non-aeronautical revenue
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Aviation’s Post-Crisis Recovery Series: Singapore Changi Airport
As part of International Airport Review’s exclusive series, the Managing Director of Airport Operations Management at Singapore Changi Airport, Jayson Goh, explains how having a zero-contact terminal is a key part of several measures which are ensuring the safety of both passengers and airport staff.
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Aviation’s Post-Crisis Recovery Series: Sunshine Coast Airport
Sunshine Coast Airport’s CEO, Andrew Brodie, reflects on the changes brought about by the unprecedented pandemic, and speaks of the strengths and positives that have evolved from that adversity which are guiding the airport’s future in the latest instalment of International Airport Review’s exclusive series.
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Gatwick Airport introduces South Terminal forecourt charge
Following the implementation of forecourt charges at its North Terminal in March 2021, Gatwick has announced that the South Terminal forecourt charges will begin in April 2021.
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Philadelphia Airport receives $2 million funding for aircraft parking apron
By constructing the new apron, Philadelphia Airport will be able to ensure the more efficient use of terminal gates and smoother airline operations.
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Aviation’s Post-Crisis Recovery Series: Sheremetyevo International Airport
Alexander Ponomarenko, Chairman of the Board of Directors of Sheremetyevo International Airport, writes that, while Sheremetyevo has not been immune to the impact of COVID-19 as seen in airports around the world, he is positive of a swift return to pre-pandemic air travel in the next instalment of International Airport…
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Maximising future aeronautical and non-aeronautical revenues at Kharkiv Airport
Vladislav Ilyin, Chief Commercial Officer of Aviation Revenues of Kharkiv International Airport, speaks to International Airport Review about the importance of not relying on expanding your airport’s route network to be successful, but also focusing on growing non-aviation revenues.
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New approaches to increasing revenue, optimising costs and improving the passenger experience
Alexander Nikonov, Director of Aviation Commerce at Aerodynamics, considers what 2020, and COVID-19, has taught us about the aviation industry and, crucially, how we can learn from it in a post-pandemic world.
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Aviation’s Post-Crisis Recovery Series: Brisbane Airport
In the latest instalment of our exclusive series, Gert-Jan de Graaff, CEO of Brisbane Airport Corporation (BAC), explains how quick thinking has been central in adapting to the challenges of the pandemic, and that there is a glimmer of hope for recovery on the horizon.
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Gatwick Airport confirms implementation of forecourt charges from March 2021
From 8 March 2021, vehicles using the forecourt of Gatwick's North Terminal to drop off or collect passengers will be required to pay a minimum charge of £5.
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MIA2GO puts passengers in the fly‑through lane
Ordering food and beverages at Miami International Airport is now as safe and easy as click, grab and go with MIA2GO, the airport’s new contactless mobile platform that puts customers in the fly-through lane to quickly browse menus, order and pay before making their pick-up at restaurants throughout the airport.
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Passenger demand remained disappointingly low in October 2020
Total passenger demand was 70.6 per cent down when compared to October 2019, representing only a 1.6 per cent increase from September 2020.
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Heathrow to consider implementation of Forecourt Access Charges in 2021
The airport is considering the introduction of Forecourt Access Charges in order to prevent a car-led airport recovery from the COVID-19 pandemic.
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Getting the magic and non-aeronautical revenue back post-COVID-19
Attracting over 600 airport industry delegates, AOE’s webinar delivered by CEO Kian Gould shared a practical perspective on the proven ability of digital to drive a post-COVID-19 revenue recovery.
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Passenger demand remains drastically low in September 2020
As a result of a second wave of COVID-19 spreading across the globe, passenger demand remains over 70 per cent lower than 2019 levels.
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