List view / Grid view

Ground handling

Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.

Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.

The ground handling team is made up of staff who perform a wide range of functions including:

Ramp handling: guiding the plane into position and operating
Servicing vehicles on the tarmac
Refuelling and maintenance of the aircraft
Clearing of the cabin and restocking of the catering supplies
Check-in and boarding at the terminal gate

webinar

How can pervasive broadband wireless communications optimise your airport operations?

26 October 2019 | By Nokia

Understand the deployment options and private wireless solutions utilised to enhance airport operations.

article

Smaller airports must invest in GSE if they wish to compete

18 October 2019 | By Jay Lucas - Arkle Finance

Aging GSE risks being not just a liability but a serious barrier to future growth, and so smaller airports determined not to be left behind must consider alternative investment opportunities. Jay Lucas, Aviation Specialist at Arkle Finance, provided more information.

news

Denver Airport celebrates “topping out” of gate expansion project

11 October 2019 | By International Airport Review

New gates will be added on all three concourses to allow DEN’s airlines an opportunity to grow and for DEN to accommodate new airlines.

whitepaper

Toolbox talk – sterile cockpits in ASUs and GSE

7 October 2019 | By RTITB Airside

In the latest RTITB Airside Toolbox Talk, we discuss keeping your GSE and vehicle cabs clear to improve safety.

webinar

Optimising passenger flow with a holistic approach to resource management

4 October 2019 | By Dassault Systèmes

ABOUT THIS WEBINAR The right resource allocation is key in improving passenger flow at your airport. But without an holistic view on the operations, inefficient or even counter-productive decisions are easily made. In this webinar Dassault Systèmes explain how a passenger flow model can be used to determine the optimal…

webinar

A day in the life of seamless travel – the next chapter of modern aviation

24 September 2019 | By Vision-Box

Join us on the 6 November as industry experts explore the current developments of seamless travel around the world through real-life implementation, lessons learned and subsequent best practice.

whitepaper

Case study: Brussels Airport

23 September 2019 | By Dassault Systèmes

What makes a great experience for passengers at the airport? Learn how Brussels Airport improved their passenger satisfaction.

whitepaper

What today’s airlines need to lead tomorrow’s market

23 September 2019 | By Dassault Systèmes

Discover how to make use of data analytics to make smarter decisions when it matters most – in real time.

video

Video: The value of integrated ground operations

20 September 2019 | By Dassault Systèmes

Optimise the passenger experience with optimal assignment of gates, stands, check-in desks and other airport resources through all planning stages.

video

Video: Southwest Airlines: How to satisfy 175 million passengers annually

20 September 2019 | By Dassault Systèmes

How does Southwest Airlines mobilise a 21,000-strong workforce to serve 175 million passengers every year? Find out in this video.

video

Video: How Virgin Atlantic maximises their passenger experience

20 September 2019 | By Dassault Systèmes

Virgin Atlantic is on track to realize its vision of offering the best passenger experience while keeping staff happy and costs low.

article

Ensuring safety within ground operations during the age of automation

10 September 2019 | By Wayne Anaka | CEO AVCON.WW

Safety is supposed to be everyone’s top priority in the world of airports, airlines and ground service providers. However, as Wayne Anaka, President of AVCON, highlights, in reality safety is having to compete with on-time performance and profitability.

whitepaper

Checklist – hazards and occurrences in airside operations

21 August 2019 | By RTITB Airside

Download the free checklist to help you identify and report safety issues and observations in your airside operations.

webinar

Enhanced video analytics for airport operators

5 August 2019 | By IDEMIA

The growing number of travellers passing through airports consequently increases the number of tasks airport operators must complete, whilst enhancing potential threats. However, an enlarged amount of traffic cannot be at the expense of security. Video analytics can enhance the capacity of existing infrastructure and video management systems. Video analysis…

webinar

How to streamline operational processes and excel in customer experience: The “Aeroporti di Roma” success story

31 July 2019 | By TIBCO

ABOUT THIS WEBINAR Active engagement with passengers and collaboration with all the various players present in the airport ecosystem can secure business operativity and increase profitability in the years to come, whilst providing a greater passenger satisfaction. Airports generate a lot of data – from passengers departing, arriving and in…

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Latest News

Ground handling