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Ground handling

Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.

Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.

The ground handling team is made up of staff who perform a wide range of functions including:

Ramp handling: guiding the plane into position and operating
Servicing vehicles on the tarmac
Refuelling and maintenance of the aircraft
Clearing of the cabin and restocking of the catering supplies
Check-in and boarding at the terminal gate

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Toolbox Talk – Just Culture

31 January 2020 | By RTITB Airside

Your Just Culture guide. In the latest RTITB Airside Toolbox Talk, the key points for discussion with managers and operatives are reviewed.

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Baggage issues increase at international airports, new report finds

24 January 2020 | By International Airport Review

Since 2014, there has been a noticeable increase in baggage complications at international airports, a report from Taxi2Airport has found.

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IATA launches programme to raise global cargo handling standards

13 December 2019 | By International Airport Review

The programme will aim to reduce audit complexity and duplication for cargo handling facilities and therefore reduce redundant audit efforts by 50 per cent.

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Checklist: Winter operations pre-use checklist

27 November 2019 | By RTITB Airside

Download this free checklist to help you identify common components found on winter equipment, and ensure safe and efficient operations.

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How can pervasive broadband wireless communications optimise your airport operations?

26 October 2019 | By Nokia

Understand the deployment options and private wireless solutions utilised to enhance airport operations.

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Smaller airports must invest in GSE if they wish to compete

18 October 2019 | By Jay Lucas - Arkle Finance

Aging GSE risks being not just a liability but a serious barrier to future growth, and so smaller airports determined not to be left behind must consider alternative investment opportunities. Jay Lucas, Aviation Specialist at Arkle Finance, provided more information.

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Denver Airport celebrates “topping out” of gate expansion project

11 October 2019 | By International Airport Review

New gates will be added on all three concourses to allow DEN’s airlines an opportunity to grow and for DEN to accommodate new airlines.

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Toolbox talk – sterile cockpits in ASUs and GSE

7 October 2019 | By RTITB Airside

In the latest RTITB Airside Toolbox Talk, we discuss keeping your GSE and vehicle cabs clear to improve safety.

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Optimising passenger flow with a holistic approach to resource management

4 October 2019 | By Dassault Systèmes

ABOUT THIS WEBINAR The right resource allocation is key in improving passenger flow at your airport. But without an holistic view on the operations, inefficient or even counter-productive decisions are easily made. In this webinar Dassault Systèmes explain how a passenger flow model can be used to determine the optimal…

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A day in the life of seamless travel – the next chapter of modern aviation

24 September 2019 | By Vision-Box

Join us on the 6 November as industry experts explore the current developments of seamless travel around the world through real-life implementation, lessons learned and subsequent best practice.

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Case study: Brussels Airport

23 September 2019 | By Dassault Systèmes

What makes a great experience for passengers at the airport? Learn how Brussels Airport improved their passenger satisfaction.

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What today’s airlines need to lead tomorrow’s market

23 September 2019 | By Dassault Systèmes

Discover how to make use of data analytics to make smarter decisions when it matters most – in real time.

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Video: The value of integrated ground operations

20 September 2019 | By Dassault Systèmes

Optimise the passenger experience with optimal assignment of gates, stands, check-in desks and other airport resources through all planning stages.

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Video: Southwest Airlines: How to satisfy 175 million passengers annually

20 September 2019 | By Dassault Systèmes

How does Southwest Airlines mobilise a 21,000-strong workforce to serve 175 million passengers every year? Find out in this video.

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Video: How Virgin Atlantic maximises their passenger experience

20 September 2019 | By Dassault Systèmes

Virgin Atlantic is on track to realize its vision of offering the best passenger experience while keeping staff happy and costs low.

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Ground handling