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Ground handling

Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.

Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.

The ground handling team is made up of staff who perform a wide range of functions including:

Ramp handling: guiding the plane into position and operating
Servicing vehicles on the tarmac
Refuelling and maintenance of the aircraft
Clearing of the cabin and restocking of the catering supplies
Check-in and boarding at the terminal gate

article

Perfect partnerships – Dimitrios Sanos, IATA

20 September 2016 | By Dimitrios Sanos: IATA

Dimitrios Sanos, IATA, reveals how Standard Ground Handling Agreements and Service Level Agreements can complement excellent ground service provisions...

news

Babcock awarded contract to support Qantas across Australia

8 September 2016 | By Babcock

Babcock today announces that it has been awarded a five-year contract, with an option for a further two years, to support Qantas Group’s ground support equipment (GSE) fleet at 60 locations across Australia...

article

The importance of coordinating your ground support

12 August 2016 | By Diego Alonso Tabares (Airbus)

Diego Alonso Tabares, Senior Engineer – Airport Operations at Airbus, provides an overview of the innovative European Commission-funded INTERACTION project, which was launched to help evolve airport operations to develop fully integrated and coordinated management of the processes that converge into aircraft turnaround.

article

Keeping runways safe

11 June 2016 | By Joseph K W Cheong (ICAO)

Joseph K W Cheong, Technical Officer in the Airport Operations and Interoperability Section at ICAO, reveals how the new global reporting format promises to reduce runway excursions.

news

Muscat International Airport awards ground handling licences

10 June 2016 | By Katie Sadler, Digital Content Producer, International Airport Review

Muscat International Airport in Oman has awarded two ground handling contracts to Swissport and an Oman Air and Menzies Aviation joint venture.

article

Airfield ground handling: Choosing the right partner

2 June 2016 | By Ricardo Aitken, Stuart Matheson

With the streamlining of operational costs and consumers looking for ever more customised services, airports are increasingly looking towards new ground services providers to assist day-to-day operations. Ricardo Aitken and Stuart Matheson, from IATA, believe that there are seven golden rules of ground service Request for Proposal management…

article

Airport Ground Handling supplement 2016

24 May 2016 | By International Airport Review

In this Ground Handling supplement: Keeping runways safe - Joseph K W Cheong, ICAO; Coordinating your ground support - Diego Alonso Tabares, Airbus

news

Virgin Atlantic Airways selects Quintiq to optimise ground staff planning

12 May 2016 | By Dassault Systèmes

Quintiq announced today that their software application has been selected by Virgin Atlantic Airways to plan and optimise ground staff at London Heathrow Airport Terminal 3.

news

Schmidt presents new generation of jet sweepers

18 April 2016 | By Aebi Schmidt

Schmidt premieres a new generation of jet sweepers at the “professionals on the airport” conference at Salzburg Airport.

article

Transforming Japan’s airspace

12 April 2016 | By Hitoshi Ishizaki

With aircraft movement capacity across Haneda International Airport and Narita International Airport expected to increase by 40,000 slots annually by 2020, the Japan Civil Aviation Bureau has been working closely with stakeholders to reorganise and review current air traffic control structures. Director General of the Japan Air Navigation Service, Hitoshi…

article

Winter operations: Winter is a state of mind

26 January 2016 | By Craig Bradbrook

Occasional blasts of severe winter weather are a fact of life at Toronto Pearson International Airport. For Craig Bradbrook, Vice President of Aviation Services, the key to minimising their impact is ensuring that everyone shares a belief in the value of collaboration.

article

Ground handling at Dublin Airport: Enabling growth from the ground up

26 January 2016 | By Aidan Fidgeon, Head of Capacity Solutions and Capital Programmes at Dublin Airport

To enable and assist growth, Dublin Airport has begun an extensive airfield upgrade programme. Aidan Fidgeon, Head of Capacity Solutions and Capital Programmes at Dublin Airport, outlines the €80 million investment which, when complete, will upgrade and rehabilitate some critical airfield assets...

news

Frankfurt Airport expands fleet of electric vehicles

22 October 2015 | By Katie Sadler, Digital Content Producer, International Airport Review

Operator Fraport AG has committed to expanding Frankfurt Airport’s fleet of electric vehicles including a prototype container-transport vehicle for ground handling.

article

The physically demanding field of ground handling

21 October 2015 | By Christian Noack

Hamburg Airport is a pioneer in health management for ground handling services. The work they do is diverse and full of variety, but it is also very demanding. Not a single plane could take off from Hamburg Airport if it were not for the approximately 900 employees of the ground…

news

Frankfurt opens Green Gate to showcase ground handling initiative

12 October 2015 | By Katie Sadler, Digital Content Producer, International Airport Review

Frankfurt Airport has opened the first ‘Green Gate’ to showcase low emission ground handling as part of a government funded initiative.

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Ground handling