List view / Grid view

Ground handling

Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.

Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.

The ground handling team is made up of staff who perform a wide range of functions including:

Ramp handling: guiding the plane into position and operating
Servicing vehicles on the tarmac
Refuelling and maintenance of the aircraft
Clearing of the cabin and restocking of the catering supplies
Check-in and boarding at the terminal gate

news

dnata selects Avaya to drive digital transformation in customer experience

17 October 2016 | By International Airport Review

Avaya to provide cloud services for dnata in a five-year, multimillion-dollar agreement...

article

Facing challenges on the apron

26 September 2016 | By GATE alliance President, Dieter A. Heinz

Ground handling is an essential part of airfield operations. Dieter Heinz, GATE alliance President, details some innovations...

article

Innovation Insight: Sonja Strand, General Manager, Honeywell

20 September 2016 | By Sonja Strand (General Manager: Honeywell)

Sonja Strand, General Manager for Honeywell’s global airports business, highlights the importance of integrated operations...

article

Perfect partnerships – Dimitrios Sanos, IATA

20 September 2016 | By Dimitrios Sanos: IATA

Dimitrios Sanos, IATA, reveals how Standard Ground Handling Agreements and Service Level Agreements can complement excellent ground service provisions...

news

Babcock awarded contract to support Qantas across Australia

8 September 2016 | By Babcock

Babcock today announces that it has been awarded a five-year contract, with an option for a further two years, to support Qantas Group’s ground support equipment (GSE) fleet at 60 locations across Australia...

article

The importance of coordinating your ground support

12 August 2016 | By Diego Alonso Tabares (Airbus)

Diego Alonso Tabares, Senior Engineer – Airport Operations at Airbus, provides an overview of the innovative European Commission-funded INTERACTION project, which was launched to help evolve airport operations to develop fully integrated and coordinated management of the processes that converge into aircraft turnaround.

article

Keeping runways safe

11 June 2016 | By Joseph K W Cheong (ICAO)

Joseph K W Cheong, Technical Officer in the Airport Operations and Interoperability Section at ICAO, reveals how the new global reporting format promises to reduce runway excursions.

news

Muscat International Airport awards ground handling licences

10 June 2016 | By Katie Sadler, Digital Content Producer, International Airport Review

Muscat International Airport in Oman has awarded two ground handling contracts to Swissport and an Oman Air and Menzies Aviation joint venture.

article

Airfield ground handling: Choosing the right partner

2 June 2016 | By Ricardo Aitken, Stuart Matheson

With the streamlining of operational costs and consumers looking for ever more customised services, airports are increasingly looking towards new ground services providers to assist day-to-day operations. Ricardo Aitken and Stuart Matheson, from IATA, believe that there are seven golden rules of ground service Request for Proposal management…

article

Airport Ground Handling supplement 2016

24 May 2016 | By International Airport Review

In this Ground Handling supplement: Keeping runways safe - Joseph K W Cheong, ICAO; Coordinating your ground support - Diego Alonso Tabares, Airbus

news

Virgin Atlantic Airways selects Quintiq to optimise ground staff planning

12 May 2016 | By Dassault Systèmes

Quintiq announced today that their software application has been selected by Virgin Atlantic Airways to plan and optimise ground staff at London Heathrow Airport Terminal 3.

news

Schmidt presents new generation of jet sweepers

18 April 2016 | By Aebi Schmidt

Schmidt premieres a new generation of jet sweepers at the “professionals on the airport” conference at Salzburg Airport.

article

Transforming Japan’s airspace

12 April 2016 | By Hitoshi Ishizaki

With aircraft movement capacity across Haneda International Airport and Narita International Airport expected to increase by 40,000 slots annually by 2020, the Japan Civil Aviation Bureau has been working closely with stakeholders to reorganise and review current air traffic control structures. Director General of the Japan Air Navigation Service, Hitoshi…

article

Winter operations: Winter is a state of mind

26 January 2016 | By Craig Bradbrook

Occasional blasts of severe winter weather are a fact of life at Toronto Pearson International Airport. For Craig Bradbrook, Vice President of Aviation Services, the key to minimising their impact is ensuring that everyone shares a belief in the value of collaboration.

article

Ground handling at Dublin Airport: Enabling growth from the ground up

26 January 2016 | By Aidan Fidgeon, Head of Capacity Solutions and Capital Programmes at Dublin Airport

To enable and assist growth, Dublin Airport has begun an extensive airfield upgrade programme. Aidan Fidgeon, Head of Capacity Solutions and Capital Programmes at Dublin Airport, outlines the €80 million investment which, when complete, will upgrade and rehabilitate some critical airfield assets...

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Latest News

Ground handling