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Ground handling

Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.

Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.

The ground handling team is made up of staff who perform a wide range of functions including:

Ramp handling: guiding the plane into position and operating
Servicing vehicles on the tarmac
Refuelling and maintenance of the aircraft
Clearing of the cabin and restocking of the catering supplies
Check-in and boarding at the terminal gate

Content Hubs

Daifuku American Corporation

news

Finnair, the airline with the fastest way to Asia, speeds up workforce planning with Quintiq

13 December 2017 | By Dassault Systèmes

Finnair, the airline specialising in Europe-Asia traffic and the only Nordic carrier with a 4-star Skytrax ranking, has chosen software by Quintiq, a Dassault Systèmes company, to plan its ground operations workforce. This covers rostering for over 1350 employees in the areas of maintenance, customer services, cargo handling and catering...

news

Istanbul New Airport’s 42km baggage system ready to roll

12 December 2017 | By International Airport Review

The airport is one of the most anticipated builds of 2018, expected to have a capacity of 90 million when it opens next year and 200 million when it’s fully operational.

news

Chennai to bring in A-CDM to cut delays

8 December 2017 | By International Airport Review

Twenty five airports in Europe currently use A-CDM to streamline their services. Now airports in India are starting to bring the system in to cut back on delays.

news

Technology award for IATA’s virtual reality training

29 November 2017 | By International Airport Review

IATA’s virtual reality software has been awarded our Technological Solutions award.

news

Huge increase in unattended luggage prompts campaign in Paris

29 November 2017 | By International Airport Review

The move comes after reports showed a 77.8 per cent increase in unattended baggage at France’s biggest airport, Paris-Charles de Gaulle, between 2013 and 2016. To raise awareness amongst travellers, Paris Aéroport and the agency Human to Human have designed a campaign that will be rolled out across all airport…

article

International Airport Review – Issue #6 2017 – 20th Anniversary Edition

29 November 2017 | By International Airport Review

In this 20th anniversary edition of International Airport Review we celebrate the milestones that have shaped the industry and announce the winners of our successful inaugural Awards.

Content Hubs

Hong Kong International Airport

news

Lufthansa and Frankfurt Airport extend ground handling partnership

20 November 2017 | By International Airport Review

Lufthansa Cargo AG and Fraport AG Ground Services have signed an eight-year agreement to extend their ground-handling partnership at Frankfurt Airport.

news

Lower fee on lighter hold baggage to tempt short-break flyers

20 November 2017 | By International Airport Review

One of Europe's biggest budget airlines has introduced a new hold baggage band to satisfy its customers' demands.

news

Insider threats to be combated in Australian airports with closer scrutiny on workers

23 October 2017 | By International Airport Review

Since a foiled plot in July, the Australian Government has been ramping up airport security with various measures. The latest tackle insider threats.

news

Cargo hub aims to become world leader in pharmaceuticals handling

16 October 2017 | By International Airport Review

Changi Airport Group (CAG) announced that it has formalised the Pharma@Changi initiative, together with its partners from the air cargo supply chain.

article

Managing Jetstar’s mixed ground handling environment

16 September 2017 | By Todd Chapman (Jetstar Airways)

Jetstar Airways is the Qantas Group’s low-cost carrier. Launched in 2003, it has significantly grown its aircraft fleet and now carries 20 million customers to 38 domestic and international destinations across the Asia Pacific region. The ground handling environment is mixed with Jetstar self-handling in seven airports and using third-party…

news

Budapest Airport processes record levels of cargo in first half of 2017

13 September 2017 | By International Airport Review

Budapest Airport processed a record 72,161 tonnes of cargo between January and July this year - a 19.6 per cent increase on the same period last year.

article

Making sound standards for ground operations

11 September 2017 | By George Saounatsos

With millions of aircraft movements taking place every year, ground handling is a highly demanding, complex and multidisciplinary operational environment where people from different backgrounds are called upon to seamlessly coordinate the delivery of their final product. George Saounatsos, ICAO Consultant to General Authority of Civil Aviation (GACA), highlights the…

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Latest News

Ground handling