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The integrated future of ground operations
Putting passengers first no longer means sacrificing other business goals. Rely on an integrated planning approach that delivers happy passengers while keeping operations smooth and costs low...
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Ground handling
Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.
Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.
The ground handling team is made up of staff who perform a wide range of functions including:
- Ramp handling: guiding the plane into position and operating
- Servicing vehicles on the tarmac
- Refuelling and maintenance of the aircraft
- Clearing of the cabin and restocking of the catering supplies
- Check-in and boarding at the terminal gate
news
IATA expect significant growth in aviation training and job sector
Study has found that over the next two years, ground operations, customer services and cabin crew sectors are expected to grow by over 70 per cent.
news
Menzies and Airline Service merger raises competition concerns
The Competition and Markets Authority (CMA) has raised concerns that the merger of Menzies and Airline Services will have adverse effects for the competition within the airport services industry.
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Helsinki Airport development includes three kilometres of new baggage handling belt
The ongoing development of Helsinki Airport will include an improved baggage handling system to cope with projected passenger numbers.
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Amsterdam Schiphol introduces on-the-doorstep collection for passenger’s bags
Schiphol hopes its new initiative will reduce waiting times and improve passenger experience.
article
Safety series: UK Airports Safety Week more ambitious than ever
Roger Koukkoullis, Operations & Safety and Commercial Director at the AOA, reflects on the UK Airports Safety Week, now in its third year, and its interest to the international community of airport professionals and safety experts.
article
Safety series: Breaking down barriers for a holistic solution
Safety is key to all airport operations, but with various stakeholders each using their own systems and complying to their own ideas of best practice, it’s not simple. David Cross, Ground Operations Quality & Safety Manager at easyJet, explains in this, the first article from our safety series to be…
news
Lufthansa Cargo to elevate production planning efficiency with Quintiq
Quintiq, a Dassault Systèmes company and global leader in supply chain planning and optimisation (SCP&O), has been selected to improve Lufthansa Cargo’s production planning at two of its most relevant hubs in Frankfurt and Munich...
article
Committing to innovation to assist with airside operations
As one of the world’s largest air services providers offering ground handling, in-flight catering and cargo across five continents, dnata is no stranger to the challenges of airside operations. In an exclusive interview, Janis Balkens, dnata’s VP of Commercial at International Airport Operations, reveals how ground handlers can prepare for…
article
Ground handling: A community vision of Copenhagen Airport
Ground handlers are a crucial part of an airport’s day-to-day operations. In an exclusive interview with Mie Rajcic, Airside Compliance and Safety Manager at Copenhagen Airports A/S, we discuss how airports can remain efficient and safe whilst driving their business, and the role that automation plays airside.
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Ground Handling In-Depth Focus 2018
The pressure exerted on to ground handling companies is ever-increasing in today’s busy airport environment, so the question remains of how ground handlers can enhance their efficiency, whilst keeping operations safe and within budget. Whist some are turning towards automation, others are championing a joined-up approach to airside operations.
article
International Airport Review – Issue 3, 2018
In this issue: discovering the benefits of remote digital towers, the rise of automation in passenger processing, and unlocking the value of data to improve operational efficiencies.
webinar
ACI and IATA’s NEXTT Vision – Building the journey of the future
8 May 2018 | By IATA and ACI WORLD
What does the journey of the future look like? ACI and IATA’s NEXTT Vision brings together concepts and ideas that will transform the passenger and cargo journey over the next 20 years.
article
VR training will become the new normal in IATA’s vision of the future
Momentum is building behind virtual reality (VR). Its potential applications in education and training are quickly becoming apparent. In this article, we hear from IATA, one of the leaders in the field, which is working to see VR become an everyday reality for the aviation sector.
news
British Airways showcase women in aviation with biggest ever all-female flight
To mark International Women's Day, British Airways hosted a special all-female flight, with more than 60 women taking part from the ground team to the cockpit.
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