List view / Grid view

Ground handling

Ground handling is the process of servicing an aircraft when it is parked, usually between flights whilst the plane is at the airport terminal gate.

Ground handling is frequently subcontracted by airlines to the airports they use, to third-party agents or to other airlines.

The ground handling team is made up of staff who perform a wide range of functions including:

Ramp handling: guiding the plane into position and operating
Servicing vehicles on the tarmac
Refuelling and maintenance of the aircraft
Clearing of the cabin and restocking of the catering supplies
Check-in and boarding at the terminal gate

news

Amsterdam Schiphol introduces on-the-doorstep collection for passenger’s bags

20 July 2018 | By International Airport Review

Schiphol hopes its new initiative will reduce waiting times and improve passenger experience.

article

Safety series: UK Airports Safety Week more ambitious than ever

16 July 2018 | By Roger Koukkoullis | Operations & Safety and Commercial Director | Airport Operator Association (AOA)

Roger Koukkoullis, Operations & Safety and Commercial Director at the AOA, reflects on the UK Airports Safety Week, now in its third year, and its interest to the international community of airport professionals and safety experts.

article

Safety series: Breaking down barriers for a holistic solution

2 July 2018 | By David Cross | Ground Operations Quality & Safety Manager | easyJet

Safety is key to all airport operations, but with various stakeholders each using their own systems and complying to their own ideas of best practice, it’s not simple. David Cross, Ground Operations Quality & Safety Manager at easyJet, explains in this, the first article from our safety series to be…

news

Lufthansa Cargo to elevate production planning efficiency with Quintiq

28 June 2018 | By Dassault Systèmes

Quintiq, a Dassault Systèmes company and global leader in supply chain planning and optimisation (SCP&O), has been selected to improve Lufthansa Cargo’s production planning at two of its most relevant hubs in Frankfurt and Munich...

article

Committing to innovation to assist with airside operations

19 June 2018 | By Janis Balkens

As one of the world’s largest air services providers offering ground handling, in-flight catering and cargo across five continents, dnata is no stranger to the challenges of airside operations. In an exclusive interview, Janis Balkens, dnata’s VP of Commercial at International Airport Operations, reveals how ground handlers can prepare for…

article

Ground handling: A community vision of Copenhagen Airport

19 June 2018 | By Mie Rajcic

Ground handlers are a crucial part of an airport’s day-to-day operations. In an exclusive interview with Mie Rajcic, Airside Compliance and Safety Manager at Copenhagen Airports A/S, we discuss how airports can remain efficient and safe whilst driving their business, and the role that automation plays airside.

article

Ground Handling In-Depth Focus 2018

11 June 2018 | By International Airport Review

The pressure exerted on to ground handling companies is ever-increasing in today’s busy airport environment, so the question remains of how ground handlers can enhance their efficiency, whilst keeping operations safe and within budget. Whist some are turning towards automation, others are championing a joined-up approach to airside operations.

article

International Airport Review – Issue 3, 2018

8 June 2018 | By International Airport Review

In this issue: discovering the benefits of remote digital towers, the rise of automation in passenger processing, and unlocking the value of data to improve operational efficiencies.

webinar

ACI and IATA’s NEXTT Vision – Building the journey of the future

8 May 2018 | By IATA and ACI WORLD

What does the journey of the future look like? ACI and IATA’s NEXTT Vision brings together concepts and ideas that will transform the passenger and cargo journey over the next 20 years.

article

VR training will become the new normal in IATA’s vision of the future

4 April 2018 | By Ana Ysabel Soriano | Product Manager | IATA

Momentum is building behind virtual reality (VR). Its potential applications in education and training are quickly becoming apparent. In this article, we hear from IATA, one of the leaders in the field, which is working to see VR become an everyday reality for the aviation sector.

news

British Airways showcase women in aviation with biggest ever all-female flight

9 March 2018 | By International Airport Review

To mark International Women's Day, British Airways hosted a special all-female flight, with more than 60 women taking part from the ground team to the cockpit.

news

Expect artificial intelligence to revolutionise baggage management, says SITA

6 March 2018 | By International Airport Review

The next decade will see smart tech and artificial intelligence slash the number of bags lost by airports throughout the world according to SITA.

article

International Airport Review – Issue #1 2018

22 February 2018 | By International Airport Review

This edition of International Airport Review focuses on ATC/ATM, looking at innovative and emerging technologies to shape the future of the air traffic control industry. Issue 1 also features articles on winter operations and terminal technologies.

article

Communications – Critical to the effective coordination of services

Dr Fidel Liberal and Aitor Sanchoyerto talk about the changing landscape of intra-airport communications in a broadband world.

news

BEUMER Group wins contract to extend Helsinki baggage handling system

30 January 2018 | By International Airport Review

Nearly 10 years on from the original installation of its baggage handling and transfer system in Helsinki Airport Terminal 2, BEUMER Group has won the contract to extend it.

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Latest News

Ground handling