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Digital transformation

Modernising airport operations without losing human touch, with Tara Mulrooney

12 October 2023 | By Chunekshi Wimalasuriya, Tara Mulrooney

Tara Mulrooney of Edmonton International Airport talks about the importance of not modernising operations to an extreme where airports lose the 'human touch'.

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Navigating the skies of innovation and diversity inclusion

11 October 2023 | By Waheedah Lawal Suleiman

Waheedah Lawal Suleiman, the Economic Manager for Airports Council International (ACI) Africa and Liaison Officer for the Federal Airports Authority for Nigeria (FAAN), wrote exclusively for International Airport Review. She details the many ways airports can further innovation and why diversity inclusion is so important for airports’ future.

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First smart baggage trolleys introduced at Munich Airport

5 October 2023 | By International Airport Review

Passengers at Munich Airport can enjoy a more digital experience in the time before departure.

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Changi Pay digital wallet launches new feature to ease shopping and dining experience

26 September 2023 | By International Airport Review

Singapore residents can look forward to making payments with ease when visiting China as they will be able to use the Changi Pay digital wallet to scan and pay for purchases.

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Seychelles International Airport achieves Level 1 Accreditation

15 September 2023 | By International Airport Review

The accreditation reaffirms to Seychelles International Airport the efforts being done by Seychelles Civil Aviation Authority (SCAA) and its stakeholders to elevate customer experience.

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San Antonio Airport’s mobile flight simulator lands in community

6 September 2023 | By International Airport Review

The airport's mobile flight simulator has been engaging well with the local community of San Antonio.

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Hamad International Airport maintains excellent travel experience

25 August 2023 | By International Airport Review

The airport continues to provide a seamless and convenient arrival experience by implementing several welcome procedures.

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Humanising digital twins: in discussion with Cohesive

22 August 2023 | By Chunekshi Wimalasuriya, David Elliott

International Airport Review had the opportunity to speak to David Elliott of Cohesive about humanising digital twins.

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Hamad International Airport encourages collaboration for data innovation

15 August 2023 | By International Airport Review

The airport has fostered collaboration for data innovation among top airports worldwide, launching the handbook, Smart Data Hub (SDH).

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Hamad International Airport rolls out new customer service solution

3 August 2023 | By International Airport Review

The airport is elevating its passenger’s airport experience with the introduction of innovative digital wayfinding.

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HKIA’s Digital Apron and Tower Management System wins top global award

4 July 2023 | By International Airport Review

HKIA has won a top international award for its pioneering airport-wide Digital Apron and Tower Management System (DATMS).

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ACI EUROPE Best Airport Award winners for 2023 revealed

3 July 2023 | By International Airport Review

The Annual ACI EUROPE Best Airport Award winners were announced last week during the Gala Dinner of the ACI EUROPE / World Annual General Assembly, Conference and Exhibition. Hosted by Spanish airport operator Aena, the ceremony, which recognised more outstanding performers than ever before, took place in the stunning MNAC…

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A move from manual baggage processes to technology

30 June 2023 | By Askin Demir

For Issue 1 2023 of International Airport Review, Askin Demir, Managing Director of LAS (Limak - AIBD - Summa), the managing company of Blaise International Diagne Airport in Dakar, Senegal, discusses the future of baggage transformation within the airport sector.

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Pilot for Verified Traveller to launch at Ottawa International Airport and Halifax Stanfield International Airport

29 June 2023 | By International Airport Review

The Canadian Air Transport Security Authority (CATSA) will soon be launching a pilot for dedicated Verified Traveller screening lines at Ottawa International Airport and Halifax Stanfield International Airport.

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Munich Airport test runs its first ever “evoBOT”

23 June 2023 | By International Airport Review

Developed at the Fraunhofer Institute for Material Flow and Logistics IML, the evoBOT now offers a first taste of this at Munich Airport.

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Digital transformation