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Digital transformation

A global leader in drone innovation

16 May 2022 | By Myron Keehn

Myron Keehn, Vice President, Air Service and Business Development discusses how Edmonton International Airport is modernising cargo delivery and airport operations through leading drone innovations.

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BIAL introduces multi-payment methods for passengers

12 May 2022 | By International Airport Review

Bangalore International Airport has welcomed an innovative omnichannel payment solution across the airport ecosystem for its passengers, which is a first-of-its-kind initiative undertaken by any airport in India.

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Tech Talk: Departure Control Systems

11 May 2022 | By BagsID Network

The aviation industry is full of systems each with its own acronym, along with its own vitally important role and responsibility within the passenger journey. Here we take a look at Departure Control Systems and the role that plays in the smooth operation of airlines and airports across the globe.

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Aviation aims to accelerate sustainable, safe, digital European sky

11 May 2022 | By International Airport Review

At the latest SESAR 3 JU programme, SEA Milan Airports, together with the other key members and European representatives, have committed to a new partnership to accelerate a more inclusive, resilient, and sustainable ‘Digital European Sky.’

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HIA witnesses 162 per cent surge in Q1 2022 passenger traffic

10 May 2022 | By International Airport Review

Hamad International Airport has experienced a strong increase in passenger traffic during Q1 2022, with a 162 per cent surge compared to figures from the same period in 2021.

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Smart digitalisation of customer service

9 May 2022 | By Maxim Romanenko

Maxim Romanenko, Director of Ground Handling of Northern Capital Gateway Pulkovo Airport in Saint Petersburg, discusses digital services and whether they are a solution for passenger service enhancement in a post-COVID-19 era of air travel.

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International Airport Review Issue 2 2022

5 May 2022 | By International Airport Review

In this jam-packed issue we feature articles from industry experts on a range of topics including: passenger experience, sustainable airports, accessibility, drones, unruly passengers, and ATC/ATM, as well as three supplements on contactless technology, baggage handling and remote digital towers.

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Ostend-Bruges Airport futureproofs cargo operations with digitisation

5 May 2022 | By International Airport Review

Ostend–Bruges International Airport has announced its plans to digitise its cargo operations with a new platform, which will enable a co-ordinated approach to freight inspection and pick up and drop off.

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The trouble with TOBT…and how machine learning can improve it

3 May 2022 | By Justin Keene

Airport performance relies on accurate off block times. Operators have all the data to make it so. It’s a matter of knowing how to put it to work.

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The impact of digital transformation at iGA Istanbul Airport

2 May 2022 | By Ersin İnankul

Ersin Inankul, Chief Digital and Commercial Officer at iGA Istanbul Airport, talks to International Airport Review about the airport’s latest developments in the digital journey experienced through touchless technologies and artificial intelligence, and how its new ‘Youth Lounge’ will also enhance the airport experience.

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Robots roving Christchurch Airport

29 April 2022 | By International Airport Review

In this exclusive news story, Christchurch International Airport explains how passengers can interact with the airports two new sets of twin robots roving the terminals, one pair called Pepper and the other Nao.

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Putting Teesside Airport back on the map

25 April 2022 | By Phil Forster

Phil Forster, Managing Director of Teesside International Airport, tells International Airport Review, about the complete redevelopment of the airport’s terminal building, creating a more seamless, stress-free, and enjoyable experience for passengers, and what they have in store for 2022.

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King Khalid Airport launches flight notification service in sign language

19 April 2022 | By International Airport Review

King Khalid International Airport has become the first airport in the world to provide passengers with both flight notifications and information on the airport's services in sign language.

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AR shopping experience comes alive at iGA Istanbul Airport

19 April 2022 | By International Airport Review

iGA Istanbul Airport has implemented a new Augmented Reality technology, which allows passengers to see retail objects virtually and in 3D, providing an interactive real-world shopping environment.

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Marseille Provence Airport launches self-service for passengers

13 April 2022 | By International Airport Review

Marseille Provence Airport is set to launch a new self-connect service for passengers travelling through the airport, to ensure a smooth transfer experience during their layover.

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Digital transformation