ACI announces the winners of its Airport Service Quality Awards
ACI World’s globally-established Airport Service Quality programme reveals the best airports for customer service world wide, in the opinion of their own passengers.
List view / Grid view
ACI World’s globally-established Airport Service Quality programme reveals the best airports for customer service world wide, in the opinion of their own passengers.
Passenger traffic in Mexico grew by 8.4 per cent in 2018 which is ahead of the global rate, but this growth rate can only be sustained with the support from both Government and Industry.
Airports Council International (ACI) World has found that passenger growth continued to moderate in December while the air freight market declined.
Dublin Airport has welcomed a new Shenzhen route, operated by Hainan Airlines, which will be the airport's second mainland China destination behind Beijing.
Heathrow Airport experienced a milestone year in 2018, as 80.1 million passengers chose to fly through the airport.
The busiest day for Melbourne's Terminal 2 was 28 January 2019, which saw 20,715 people pass through, while January was the busiest month for Terminal 2 Arrivals overall, with 577,106 travellers.
While the runway at Dubai International Airport (DXB) is out of action for much needed refurbishment, traffic at Dubai World Central (DWC) is expected to increase by 700 per cent.
As part of the £600 million transformation project at Stansted Airport, seating capacity in the departures lounge has been increased with the addition of 550 new seats.
With a 7.3 per cent increase on 2017, 2018 saw nearly 26 million passengers pass through Vancouver International Airport, a new record for the airport.
The new runway is part of the Government’s €116 billion Project Ireland 2040 plan to modernise the infrastructure, and will create more than 31,000 Irish jobs.
With fewer delays, and continued positive growth, 2019 could be a very busy year for air traffic controllers at NATS in the UK.
Western Sydney Airport has again been included among the nation’s ‘high priority infrastructure’ projects by Infrastructure Australia.
New route between Cambodia and Thailand will meet growing passenger demand and facilitate seamless travel between Phnom Penh and Bangkok.
DUB and the IAA will now incorporate A-CDM into the management of daily flight operations at the airport to help to reduce delays.
Wilfried Covent, Senior Security Expert at Brussels Airport and Chairman of the ACI Europe Security Committee, discusses his highlights from Airport IT & Security 2018 and what he will be looking forward to at this year's event.