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Passenger experience: Delta, pioneering a seamless experience

20 July 2019 | By

In December 2018, Delta – in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration – unveiled the first biometric terminal in the United States. In a growing world that’s getting increasingly complicated, airports and airlines are turning to technology to streamline…

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Adapt and change: How LATAM Airlines is revolutionising travel

19 July 2019 | By

LATAM Airlines is Latin America’s leading airline group, with one of the largest route networks in the world, offering services to 143 destinations in 26 countries, including six domestic markets in Latin America. Javier Macias, General Manager and LATAM Airlines Group, reveals how the passenger experience is key to their…