Mobile notifications at baggage collection improves passenger satisfaction
The new notifications, which allow for baggage to be tracked, provide updates at arrivals, which is an added benefit of baggage tracking.
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A baggage handling system (BHS) is made up of a number of different processes and checks. A BHS is designed to count bags, check weights of bags, balance loads, screen suitcases for security reasons, transport bags through an airport conveyor belt system and read bag information automatically.
The new notifications, which allow for baggage to be tracked, provide updates at arrivals, which is an added benefit of baggage tracking.
The expansion project at Chicago O'Hare is expected to cost $8.5 billion and is hoped to increase the ease with which passengers travel through the terminal, increasing the passenger experience.
Joe Emery, Senior Sales Application Engineer at the Jervis B. Webb Company of Daifuku Airport Technologies, discusses the mobile inspection table, and how it is revolutionising the baggage handling space.
Large events, such as festivals, can create a great burden for airports and airlines, who usually receive an abundance of passengers at the same time, all wishing to check in their luggage. Yorick Buys, Project and Process Manager, and airline spokesperson, Maaike Andries, reveal Brussels Airlines’ revolutionary pilot to provide…
A new baggage handling system at Paris-Charles de Gaulle Airport, Terminal 2E saw the beginning of operations in May 2018. Airport operator Groupe ADP’s project scope was to create an automated sortation system that collected the baggage from the six eastern check-in groups in Terminal 2E for transport to Satellite…
With changes to the Ryanair and Wizz Air baggage regulations, concerning a limitation in free cabin baggage, Lithuanian Airports has seen a sharp increase in the percentage of checked baggage.
It has been a busy few years for baggage. Resolution 753, which introduced baggage tracking as a common industry capability, came into effect on 1 June 2018. The run up to its introduction involved a lot of work ensuring that airlines and airports were aware of the new tracking requirements.…
Maurine Crabb, Baggage Strategy Implementation Manager at Heathrow Airport, discusses her highlights from Airport IT & Security 2018 and what she will be looking forward to at this year’s event.
28 January 2019 | By Copenhagen Optimization
Greater Toronto Airport Authority (GTAA) engaged with Copenhagen Optimization to carry out a study of how to optimise the operation of the check-in and baggage outbound facilities in Terminal 3 at Toronto Pearson International Airport (YYZ).
26 January 2019 | By Copenhagen Optimization
Swedavia, the operator of 10 Swedish airports, engaged with Copenhagen Optimization to improve the passenger experience at check-in at Arlanda airport before summer 2016.
26 January 2019 | By Copenhagen Optimization
Munich Airport worked with Copenhagen Optimization with the aim of improving the passenger experience at check-in for Terminal 1.
Alex Wuchte, responsible for the airport baggage handling business development for Jervis B. Webb Company of Daifuku Airport Technologies, discusses the BAGgate self-service bag drop and how the technology is revolutionising the industry.
With passenger numbers continuing on their exponential increase, the baggage that these passengers carry is expected to increase at the same rate. To deal with such pressure on the current system, the industry must develop. From the checking-in of baggage off-airport, to autonomous processing systems, baggage handling must adapt, just…
In this issue: pioneering facial recognition technology, evolving firefighting tech, and the winners of the 2018 IAR Awards are announced.
At the 12th ACI Airport Exchange conference and exhibition taking place between the 27-29 November 2018 in Oslo, hosted by Norwegian airport group AVINOR, the capacity challenge facing European air transport came into the spotlight once again.