Baggage handling

Baggage handling is the process of transporting passenger luggage from a check-in counter at a departure airport, onto a plane cargo hold and then to a collection point at an arrival airport.

A baggage handling system (BHS) is made up of a number of different processes and checks. A BHS is designed to count bags, check weights of bags, balance loads, screen suitcases for security reasons, transport bags through an airport conveyor belt system and read bag information automatically.

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Case study: Brussels Airport

23 September 2019 | By Dassault Systèmes

What makes a great experience for passengers at the airport? Learn how Brussels Airport improved their passenger satisfaction.

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Video: The value of integrated ground operations

20 September 2019 | By Dassault Systèmes

Optimise the passenger experience with optimal assignment of gates, stands, check-in desks and other airport resources through all planning stages.

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How to streamline operational processes and excel in customer experience: The “Aeroporti di Roma” success story

31 July 2019 | By TIBCO

ABOUT THIS WEBINAR Active engagement with passengers and collaboration with all the various players present in the airport ecosystem can secure business operativity and increase profitability in the years to come, whilst providing a greater passenger satisfaction. Airports generate a lot of data – from passengers departing, arriving and in…

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Salvador Bahia Airport expansion project reaches milestone

31 July 2019 | By International Airport Review

The expansion project at Salvador Bahia Airport is less than 100 days from completion and already 85 per cent of the project is complete.

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RFID and modern baggage messaging: Where we are and what’s next

31 July 2019 | By International Air Transport Association (IATA)

To conclude IATA’s 2019 webinar series dedicated to baggage tracking, RFID and modern baggage messaging, this last session focused on where the industry is at and what can be expected as we move towards 2020. Participants were given an overview of the important milestones achieved in 2019, which notably included…

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Modern baggage messaging standards

30 July 2019 | By International Air Transport Association (IATA)

Following on from the first two webinars of this series - which introduced the IATA RFID priority and highlighted some successful deployments - this session will cover the messaging aspect as baggage is moved according to messages that are sent from the airline Departure Control System (DCS) to the baggage…

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Passenger experience: Delta, pioneering a seamless experience

20 July 2019 | By Delta

In December 2018, Delta – in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration – unveiled the first biometric terminal in the United States. In a growing world that’s getting increasingly complicated, airports and airlines are turning to technology to streamline…

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Baggage handling: Enhancing the passenger experience

17 July 2019 | By Julian Chung

Aruba Airport Authority N.V. (AAA), the company that manages and operates Queen Beatrix International Airport (Aruba Airport), is on the forefront of a highly needed expansion and modernisation project, namely the Gateway 2030 Project. Baggage Handling Systems (BHS) Manager, Julian Chung, reveals how the project’s new BHS is set to…

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Baggage handling: Reducing congestion with innovative solutions

16 July 2019 | By Maria Rhodes

Checking in baggage is always an airport pressure point and a stressful part of a passenger’s airport journey. With this in mind, Tampa International Airport in Florida embarked on a revolutionary system to enable passengers to remotely check in luggage. Maria Rhodes, General Manager for Bags, reveals how the service…

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Implementing RFID in baggage operations

10 July 2019 | By International Air Transport Association (IATA)

Following on from the first webinar of this series, which introduced the IATA RFID priority, this session focused on adopting and implementing RFID in baggage handling. Participants will be given some practical tools and resources to explore using RFID as a tracking solution for their operations and will be given…

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New trial at Edinburgh Airport will improve passenger experience

9 July 2019 | By International Airport Review

Wouldn't it be easier to check your luggage in before you get to the airport to avoid the unnecessary stress? At Edinburgh Airport you can now check baggage in the night before you travel for a more seamless journey.

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Are robotic container loading machines the future of baggage handling?

1 July 2019 | By International Airport Review, Kansai Airport

Following Kansai Airport’s success in the World’s Best Airport Baggage Delivery 2019 award, International Airport Review spoke to the airport to investigate the procedures that are in place.

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Hamburg Airport takes another step towards the future

18 June 2019 | By Michael Eggenschwiler | CEO | Hamburg Airport

Passengers can benefit from even more independence and flexibility at departure with Hamburg Airport’s self bag drop. Michael Eggenschwiler, Chief Executive Officer, Hamburg Airport explains how the experience of the technology to date leaves no doubt that automated baggage check-in is the right solution for the future.

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Self-service baggage: Increasing capacity, flow and satisfaction

17 June 2019 | By Anders Nielsen - Billund Airport, Lone Teist - Billund Airport

Anders Nielson and Lone Teist detail how Billund Airport – regional in size but one that bears the complexity of a large-scale airport – has had to embrace self-service technology and automation within baggage handling to increase its capacity.

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NAV CANADA to install time-based spacing system at Toronto

6 June 2019 | By Leidos

Intelligent Approach works by dynamically calculating the optimum time between arriving aircraft based on their type and the prevailing weather conditions.