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Virtual Queuing for Airports: The Complete Guide
If done right, Virtual Queuing will optimize your airport operations, increase non-aeronautical revenue, and provide a seamless passenger journey.
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Artificial intelligence (AI)
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Enabling the Power to Predict for Connected Aviation
Flight departures and arrivals. Aircraft maintenance. Sustainability. What do these aviation words have in common?
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Artificial Intelligence to automate the unidentifiable luggage search process
26 May 2023 | By Idemia
Watch this webinar to hear from Anne Folgoas, Julien Giannucci and Laurent Ismert as they introduce “RecoPhoto”, an innovative AI-powered project helping Air France’s operators identify bags that have lost their physical tags at Paris Charles de Gaulle (CDG) airport.
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MBHS HD (Heavy Duty): the new sorter evolution
The new MBHS-HD (Heavy Duty) is now able to overcome gradients of up to 15° and a vertical difference of over 8 meters.
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MBHS: Leonardo’s cross belt sorter for baggage handling
The Multisorting Baggage Handling System (MBHS) is Leonardo’s cross belt sorter, that ensures optimum handling for all items
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SFO wins CIO 100 award for innovative tech solution
The the TaxiVQ app, developed by San Francisco International Airport, allows taxi drivers to make a reservation to enter a virtual queue when they are needed. The app has won the airport the 2023 CIO 100 award.
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AI improves Munich Airport’s car rental experience
Munich Airport has improved customer service around car renting by utilising an innovative artificial intelligence (AI) software that reduces wait times and ensures transparency with the consumer.
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Introducing Advance Declaration: the digital tool speeding up border times across Canadian airports
Canadian Airports are now allowing passengers the freedom to submit customs declaration in advance and save time travelling.
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Two tickets to a digital future at YYC
Megan Gupton, Senior Director, IT and Chief Technology Officer at Calgary Airport Authority, outlines the digital passenger journey the airport is continuing to conquer, as the world looks beyond the pandemic and recovery.
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Lincoln Airport, Nebraska moves to cloud-based technology
Lincoln Airport in Nebraksa (LNK) has made the decision to move to a full suite of airport operations management systems.
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Learn more about Copenhagen Optimization
Learn more about cloud based forecasting and optimization solutions for airports
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Schiphol details plans for baggage basement renovation
To continue guaranteeing baggage reliability, Schiphol will first install a completely new and working system elsewhere, after which, the existing systems that require updating can be tackled.
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New operations building inaugurated at King Abdulaziz International
The new operations building consists of multiple departments, including its extensive operations control centre and is the largest centre of its kind in the Middle East.
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Case Study: Introducing Virtual Queuing to the U.S. with Seattle-Tacoma International Airport
SEA uses their Virtual Queuing solution to nudge passengers to arrive at pre-defined time slots and at pre-selected check points. By targeting appointments on specific flights, where a changed behavior has the greatest impact, they have managed to reduce wait times and flattened peaks.
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Another permanent emergency? Biosecurity and airports after COVID-19
Kirk Goodlet, Director, Facilitation and Product Development at Winnipeg Airports Authority, reflects on how biosecurity measures have been impacted by the pandemic, and intriguingly, the extent to which they will influence airport systems in the future.
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