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Airports across the world adopt the new app technology

21 August 2017 | By International Airport Review

The “Community app” - conceptualised by Gatwick for the airport industry - has been shortlisted for seven UK national awards.

news

Miami becomes first worldwide to provide fast entry process via app

4 August 2017 | By International Airport Review

Miami International Airport (MIA) is the first airport in the world to bring the convenience of Mobile Passport Control, the fast entry process into the USA, into its own airport app experience.

article

Passenger Experience In-Depth Focus 2017

6 July 2017 | By International Airport Review

When considering passenger experience, consideration must be given to design and flow, the efficiency of checkpoint areas and the usefulness of apps and digital services if airports want to satisfy the modern day passenger. This In-Depth Focus explores some current passenger experience developments and opportunities...

article

Exclusive: Heathrow on expansion and the digital revolution

20 June 2017 | By International Airport Review, Jonathan Coen | Customer Relations and Service Director | Heathrow Airport

International Airport review speaks exclusively to Heathrow's Jonathan Coen about finding ways to ensure passenger satisfaction in the digital age.

article

Normalising intelligent artificial voice systems in airports

7 June 2017 | By Robert Hazeleger | Business Development & Marketing Manager | Aviavox, Roy Manuell | Junior Editor

What are intelligent artificial voice systems and how might they benefit airports? Robert Hazeleger Business Development & Marketing Manager at Aviavox investigates...

article

The future of aviation: a definitive guide to the next 20 years

31 May 2017 | By International Airport Review

What will define the next 20 years in aviation? Which technologies, challenges, regions and innovations will shape the future of our industry? Find out here…

news

New app solution lands at Gatwick Airport

4 May 2017 | By Jo Rawlings | Head of Customer Experience | AIRDAT

Gatwick Airport launches the AIRDAT VISA SmartPhone App...

article

Personalisation and a new proximity with the modern passenger

23 March 2017 | By Christine Falzon | Business Development Manager | Icon

Christine Falzon, Business Development Manager at Icon discusses personalisation, technological solutions and how the aviation industry can better embrace new technologies...

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