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‘LGA Connect’ airport ride-share service to be piloted at LaGuardia Airport

20 November 2019 | By International Airport Review

Via and PANYNJ have announced the 'LGA Connect' service, which will extend on-demand public transport from the airport with flat-rate shared journeys.

news

Washington D.C. airports to benefit from navigation technology

13 November 2019 | By International Airport Review

Two of the three Washington D.C. airports will introduce the wayfinding technology, aiming to enhance passenger experience and ease the stress of travel.

news

Wayfinding feature included in Emirates app update

13 November 2019 | By International Airport Review

The new feature includes maps of Dubai International's Terminal 3, London Heathrow, London Gatwick, and Hong Kong International.

news

Home-to-gate advice now available in Auckland Airport’s app

4 November 2019 | By International Airport Review

Auckland's app update will provide real-time travel information for passengers, from home to departure gate, including wait times and traffic.

article

Mobile information totem ready for take-off

20 August 2019 | By L.B. Foster

Mobile apps frequently supplement in-terminal passenger information displays, providing up-to-the-minute news on delays and cancellations; fixed totems deliver advertising messages and waymarking helps travellers navigate the airport.

Content Hubs

L.B. Foster

news

Gatwick Airport welcomes newest team member, Gail the chatbot

7 August 2019 | By International Airport Review

Wouldn't it be easier if you could ask your phone for flight and airport information? Gatwick have introduced AI bot Gail to aid passengers' journeys.

news

Schiphol becomes WeChat Pay’s first smart airport in Europe

24 May 2019 | By International Airport Review

Schiphol offers Chinese passengers a unique travel and shopping experience with WeChat services around the airport.

article

New mobility ecosystem opening seamless travel opportunities

29 April 2019 | By Jonna Pöllänen

Seamless travel has become a buzz word for the airport industry, but few organisations think about how this relates to the getting-to and leaving the airport. Even if the entire airport journey is as seamless as possible, if this is ruined when leaving the airport then the experience will be…

news

Real-time noise information now available to Gatwick Airport

12 April 2019 | By International Airport Review

In a UK-airport first, noise complaints can now be submitted via a mobile app, and airlines will use this information to improve flight performance and reduce noise.

news

Dublin Airport launches app which tracks assets around the airport

9 April 2019 | By International Airport Review

Dublin Airport has created an airport geographic information systems app to track its assets to provide real-time information.

news

Nice Côte d’Azur reveals platform to increase seamless travel

20 March 2019 | By International Airport Review

Nice Côte d'Azur has developed a self-connecting solution, Nice Connect, for passengers within the terminal to help ease the passenger journey and create a more seamless experience.

news

HKIA plans to renumber gates to tie in with Sky Bridge project

10 January 2019 | By International Airport Review

Boarding gates and parking stands at Hong Kong International Airport are to be renumbered in time for the Sky Bridge project.

news

Heathrow Airport launches new app for visually impaired passengers

30 November 2018 | By International Airport Review

An investment of £23 million for the 6,000 visually impaired passengers that travel through Heathrow each year results in an app which connects those in need to trained professionals.

video

Heathrow case study: Reserve & Collect digital marketplace

21 November 2018 | By AOE

Creating the future of digital travel retail: Case Study how Heathrow and AOE transformed Heathrow's Reserve & Collect Boutique into a digital omni-channel marketplace based on AOE’S award-winning OM³ platform.

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