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Accessibility

The airport as a destination: Bahrain International Airport

30 January 2023 | By Holly Miles, Salem AlMutawa

Watch this exclusive interview with Salem AlMutawa, Head of Customer Experience at Bahrain Airport Company on the future airport experience and personalised passenger experience.

video

Keeping the human touch and the rise of bleisure travellers: Joyce Carter, CEO of YHZ

27 January 2023 | By Joyce Carter, Lily Mae Pacey (International Airport Review)

Watch this exclusive voxpop with Joyce Carter, President and CEO of Halifax International Airport on: "How does your airport ensure a personalised passenger experience?"

video

Dealing with passenger emotions at AENA

5 January 2023 | By Holly Miles, Roberto Martin Davara

Watch this exclusive interview with Roberto Martin Davara, Head of Facilitation and Passenger Experience Department, AENA.

video

In conversation with Anita Chagar, Heathrow at IAR Summit 2022

28 December 2022 | By Anit

Watch this exclusive interview at the International Airport Review Summit 2022, where we caught up with Anita Chagar, Diversity Network Lead at Heathrow Airport.

news

Aberdeen Airport recognised for ‘very good’ airport accessibility

23 December 2022 | By International Airport Review

The Civil Aviation Authority's Interim Airport Accessibility Report has recognised the hard work by Aberdeen International Airport employees in helping passengers who require additional support.

video

In conversation with Hilal Kahraman, iGA Istanbul at IAR Summit

23 December 2022 | By Hilal Kahraman

Watch this exclusive interview from the International Airport Summit 2022, where we caught up with Hilal Kahraman, Passenger Experience Design Chief at iGA Istanbul Airport.

video

2022 and 2023 in air travel with Luis Felipe de Oliveira, ACI World

22 December 2022 | By Luis Felipe de Oliveira

Watch this exclusive interview with ACI World's Director General on the year that has passed in aviation and what is to come.

news

YYZ first in North America to receive ACI Accessibility Accreditation

22 December 2022 | By International Airport Review

Toronto Pearson International Airport has become the first airport in North America and second in the world to receive the Airports Council International Accessibility Enhancement Accreditation.

article

Centralny Port Komunikacyjny is to sign a framework agreement concerning the design of CPK’s airport support infrastructure

16 December 2022 | By Centralny Port Komunikacyjny Sp. z o.o., Solidarity Transport Hub Poland

Centralny Port Komunikacyjny has selected bids in the first tender for the design of support infrastructure to be built at CPK airport. The company plans to sign a framework agreement with 13 entities, which will design the air traffic control tower, the airport's operations centre or the rescue and firefighting facilities as…

article

Bringing airport accessibility to higher grounds

14 December 2022 | By Jean-Sébastien Pard

Jean-Sebastien Pard, Senior Manager, Facilitation, Passenger Services and Operations, ACI World tells International Airport Review why it is crucial that airports adapt to the changing passenger demographic and make air travel more inclusive for all, how ACI World is helping airports in this journey, and highlights some fantastic examples from…

news

Istanbul Airport becomes first to achieve ACI’s accessibility accreditation

29 November 2022 | By International Airport Review

Airports Council International World has announced İGA Istanbul Airport as the first airport in the world to be accredited under its new Accessibility Enhancement Accreditation programme.

news

Heathrow dispersing defibrillators to local community

29 November 2022 | By International Airport Review

London Heathrow Airport is giving away defibrillators to local community groups, charities, and small organisations neighbouring the airport.

news

MIA launches accessibility lanes in customs

24 November 2022 | By International Airport Review

Passengers with disabilities or reduced mobility arriving at Miami International Airport can request special queueing assistance when travelling through the U.S. Customs area.

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In conversation with Steve Mayers, Hartsfield Jackson Airport

21 November 2022 | By Steve Mayers

Watch this exclusive interview with Steve Mayers, Airport Director at Hartsfield Jackson International Airport at ACI Customer Experience 2022.

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International Airport Review travel trend report

18 November 2022 | By Anurag Shandilya, Emanuel Fleuti (Zurich Airport), Kirk Goodlet, Lars Mosdorf, Mats Berglind, Michael Christenssen, Mohamed Albinfalah, Nathalie Herbelles, Roberto Castiglioni, Roelof-Jan (RJ) Steenstra, Satyaki Raghunath

At Passenger Terminal Expo 2022 in Paris, we asked the airport experts one question: What is your number one trend to watch this year?

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