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The ‘connected’ traveller

10 May 2016 | By

Passengers are demanding ever more control over their airport journeys and are subsequently shaping how airports interact with them. With the advent of the ‘single travel token’ which is able to fast track passengers through the airport using biometric and biographic information, Matthys Serfontein, Vice President of Airport Solutions at…

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IATA’s keeping baggage on track

16 October 2015 | By

In June 2013, there were several new resolutions for baggage that appeared in the IATA Passenger Services Conference Resolution Manual. One is a brief text that describes baggage tracking, but it is set to make big changes in the industry. Resolution 753 packs a lot into a small space. The…

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Africa’s ATC challenge

3 October 2012 | By Hennie Marais, Executive of Air Traffic Management at Air Traffic and Navigation Services

On 18 February 2011, a multilateral partnership known as the Indian Ocean Strategic Partnership to Reduce Emissions (INSPIRE) was formed in Dubai. The INSPIRE partnership is intended to be collaborative network of partners and peer organisations across the Arabian Sea and Indian Ocean region dedicated to improving the efficiency and…