Changi Airport: Shaping the future of aviation
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Posted: 3 February 2025 | Holly Miles, Ivan Tan | No comments yet
At the Routes World conference, Editor Holly caught up with Changi Airport’s Ivan Tan.
For this podcast recorded at Routes World, International Airport Review Editor Holly Miles interviewed Ivan Tan, Group Senior Vice President of Corporate and Marketing Communications at Changi Airport Group.
In this episode, we discover the future of air travel at Changi Airport, renowned for its exceptional passenger experience. We’ll explore the ambitious Terminal 5 project designed with resilience, health, sustainability, and cutting edge technology in mind. We’ll also learn about Changi’s innovative approach to passenger engagement.
From embracing social media trends to creating immersive entertainment experiences like the Taylor Swift singalong (video above), Ivan also sheds light on the airport’s efforts to promote intermodal travel, enhance sustainability through the use of sustainable aviation fuels, and lead the way in creating unforgettable airport experiences.
Tune in to discover how Changi Airport is shaping the future of aviation.
About the interviewee
Ivan Tan
Every day is a different day for me at Changi Airport. My colleagues and I in Corporate & Marketing Communications drive the brand marketing, PR, social media, online/offline advertising and corporate reputation programmes for Changi Airport and CAG in Singapore and overseas. We leverage the opportunities presented to us on digital and social platforms to better target our audiences.
Serving more than 60 million passengers each year and over 100 airlines, Changi Airport’s stakeholders are many and varied. We have the unique challenge of communicating with them across multiple channels and round-the-clock. And in this day and age of 24/7 news, being prepared for crisis and issues management is a must.
Prior to joining CAG, I was Deputy Managing Director at the Singapore office of Weber Shandwick. At the agency, my clients included Singapore blue chips as well as IPO candidates. I also supported the pitch by Genting International for the Sentosa Integrated Resort licence.
My career started at SingTel where I was Director (Corporate Communications) for six years following a two-year secondment to Belgacom, the Belgian telco based in Brussels.
Related topics
Airport cities, Airport development, Airport leadership, Capacity, Emissions, Innovation, Intermodality, Passenger experience and seamless travel, Sustainability, Sustainable Aviation Fuel (SAF)
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer