Reinventing the airport check-in experience
As airports handle record numbers, crowded check-in halls are becoming more commonplace, prompting airports to rethink their approach to space, resources and passenger experience.
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As airports handle record numbers, crowded check-in halls are becoming more commonplace, prompting airports to rethink their approach to space, resources and passenger experience.
Waiting in line is considered by some to be almost as bad as torture, but it’s one of life’s inevitabilities. But, what if there was a way to make airport queues move faster and keep the experience more pleasant for those in line? It all comes down to understanding why…
With a five-fold growth in just nine years and 10 million passengers predicted this year, Iceland’s Keflavík International Airport is one of Europe’s fastest-growing tourist and transit destinations. The airport, which is the primary hub for recently merged Icelandair and WOW Air, wants to ensure smooth passenger flow as volumes…
International Airport Review is very proud to announce the shortlisted candidates for its 2018 Awards, and would like to thank everyone who participated, nominated and voted in the awards this year.
Growth – it’s inevitable. Without it, business stagnates and withers, but with it, business thrives and flourishes. However, what happens when significant growth gives rise to serious questions about safety and customer satisfaction?
Veovo, a leading provider of operations, guest predictability and revenue maximisation software solutions, announces that is has formed a partnership with Ports of Jersey, and implemented the Veovo Port & Airport Management system.
New York’s busiest airport is streamlining operations and easing passengers’ minds with the Veovo Guest Predictability solution.
Amsterdam Airport Schiphol´s investment in Veovo Guest Predictability technology has resulted in some significant and positive changes to the way Schiphol understands passenger movement and has led to considerable experiential improvements...
To streamline operations and provide real time wait time information to its growing passenger base, Queenstown Airport has partnered with Veovo to utilise its Passenger Predictability solution.
Cincinnati Airport is soaring into the record books. Ranked fastest-growing U.S. airport, it’s also the first to implement Veovo’s Guest Prediction technology at U.S security checkpoints, cutting peak wait times by more than 15 minutes...
Customer satisfaction for airlines and airports often pivots on ‘on-time departure’ performance. How can airports proactively ensure punctuality and smooth the guest travel experience?
An amalgamation of three different platforms, Gentrack Groups new offering promises to be a the heart of a "new paradigm" for airports to proactively manage their operations, resources, systems, service providers and guests.
New Zealand's biggest airport has set up a scheme that uses traffic data from the centre of the capital city to help create a comprehensive picture of movement patterns.
The slow drip of shortlists for our inaugural awards drips on. This time, it's the turn of the money spinners...
Cincinnati/Northern Kentucky International Airport (CVG) and the TSA have smoothed passenger experience and improved security using Passenger Predictability technology.