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News & articles from International Airport Review covering SITA, the world’s leading specialist in air transport communications and information technology (IT)

article

Passenger Experience In-Depth Focus 2017

6 July 2017 | By

When considering passenger experience, consideration must be given to design and flow, the efficiency of checkpoint areas and the usefulness of apps and digital services if airports want to satisfy the modern day passenger. This In-Depth Focus explores some current passenger experience developments and opportunities...

video

Leo, SITA’s baggage robot

4 May 2017 | By

Leo is a fully autonomous, self-propelling baggage robot that has the capacity to check in, print bag tags and transport up to two suitcases with a maximum weight of 32kg.