Mobile notifications at baggage collection improves passenger satisfaction
The new notifications, which allow for baggage to be tracked, provide updates at arrivals, which is an added benefit of baggage tracking.
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News & articles from International Airport Review covering SITA, the world’s leading specialist in air transport communications and information technology (IT)
The new notifications, which allow for baggage to be tracked, provide updates at arrivals, which is an added benefit of baggage tracking.
Passengers departing from Miami International Airport can now board with the quick click of a camera instead of a boarding pass and passport, thanks to biometric exit technology launched at the airport.
Waiting in line is considered by some to be almost as bad as torture, but it’s one of life’s inevitabilities. But, what if there was a way to make airport queues move faster and keep the experience more pleasant for those in line? It all comes down to understanding why…
Technology has always been at the forefront of progression in the aviation industry, but what can we look forward to in 2019? Here are 10 of the technologies set to make a big impact...
Cyber budgets for airlines and airports continue to grow, but there has been a shift of investment to detection and prevention schemes.
Hamad International Airport (HIA) has announced the success of the first phase of its Smart Airport programme, which will enable more than 25 per cent of Qatar Airways' passengers to use self-service check-in and bag-drop facilities.
The 'gateway to Queensland' will continue to develop and grow through the use of new technologies and the help of SITA.
SITA will be working with airline customers to trial issuing credentials to small groups of passengers and allowing them to use them in controlled environments.
The right data, harnessed in the right way, can deliver actionable insights that are truly transformative for decision-making, efficiency and smooth passenger-focused delivery of services. Jim Peters, Chief Technology Officer at SITA, reveals how big data is beginning to deliver real value in the air transport industry.
In this issue: discovering the benefits of remote digital towers, the rise of automation in passenger processing, and unlocking the value of data to improve operational efficiencies.
Today’s passengers expect more from their journey; demanding a hassle-free and pleasant experience throughout. To keep up with today’s tech-savvy customers, it’s important for airports to utilise technology and streamline their operations to ensure the vision of seamless travel continues to become a reality.
SITA's Director of Emerging Technologies will speak about his company's research into mixed reality at the International Air Transport Association's (IATA) summit on virtual and augmented reality in Switzerland.
The next decade will see smart tech and artificial intelligence slash the number of bags lost by airports throughout the world according to SITA.
The multinational company worked with ten major Indian airports to help them optimise and modernise their operations.
How do you reconcile passengers’ demands for efficient, seamless journeys with the increasing need for effective security? Airports, airlines, governments and technology providers have been juggling these conflicting demands for some time and looking to the latest technologies for answers. Matthys Serfontein, Vice President - Airport Solutions at SITA, believes…