Air travel recovery demand sees airports invest more in technology
Investment in key technologies like biometrics and self-service technologies are focal points for airports to enable a smooth and seamless passenger experience.
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News & articles from International Airport Review covering SITA, the world’s leading specialist in air transport communications and information technology (IT)
Investment in key technologies like biometrics and self-service technologies are focal points for airports to enable a smooth and seamless passenger experience.
Multi-million-pound investment is said to be needed in technologies such as direct air capture, and some airports could become green energy ‘power stations’ to fuel the aircraft they serve according to the report by Cranfield University.
As part of Hamad International Airport’s smart airport programme, the airport has launched an innovative ‘Digital Twin’ initiative, to provide a real-time view of the airport through an intuitive 3D interface.
Dallas Fort Worth International Airport is set to trial digital identity services, allowing enrolled digital ID holders to access airside locations by simply scanning their face at the security checkpoint.
Mehmet Mercan, Operations Director at Diori Hamani International Airport (NIM), explains how an airport’s baggage systems are used as a key performance and a service quality indicator which is crucial to winning passengers and airline business.
According to a comprehensive research report by Market Research Future (MRFR) the airport robot market is predicted to grow substantially between 2021 to 2027, at a compound annual growth rate of 16.8 per cent.
As part of the UK's Future Flight Challenge, Heathrow will research the use of new technologies and create a blueprint for making zero carbon aviation a reality.
As part of its efforts to limit the spread of COVID-19, Hamad Airport has introduced two new solutions to enable contactless self-check-in.
Fraport Brasil has implemented 26 self-service gates; 14 at Forteleza Airport and 12 at Porto Alegre Airport, in a bid to improve efficiency.
KLIA's Single Token Journey concept relies on facial recognition to enable passengers to move through each airport checkpoint seamlessly.
From the moment a passenger journeys to the departure terminal, they’re faced with a series of small but potentially stressful challenges.
The bag drop technology offers up to 60 per cent increased terminal capacity and a 40 per cent reduction in operational costs.
Investments are being made into automating the journey and expanding mobile services in order to improve the passenger experience.
Investments went towards improvements to the passenger journey through developments in IT, with airports now beginning to see the impacts.
The new flight information display screens have been installed at Malta International Airport are hoped to further improve the passenger experience through the terminal.