news
ICN wins top level of ACI Customer Experience award
Incheon Airport has become the first airport in the world to achieve this highest level of Airports Council International Customer Experience accreditation.
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Airports Council International (ACI World)
podcast
Episode 11 – Reimagining Airports
In this episode we speak to five airport experts who will be speaking at the International Airport Summit 2022
video
Trends to watch in air travel this year: Nathalie Herbelles, ACI World
Speaking at Passenger Terminal Expo 2022 in Paris, we spoke to Nathalie Herbelles of ACI World about her trends to watch.
article
The ‘Great Resignation’ and how it affects the aviation ecosystem
Thomas Romig, Vice President, Safety, Security, and Operations at ACI World, outlines the devastating effect the pandemic has had on aviation’s workforce and ways to tackle the issue.
news
ACI urges States to reach agreement on decarbonisation goal
Airports Council International have urged State representatives at the upcoming the International Civil Aviation Organization, to reach an agreement on the long-term decarbonisation goal.
video
What’s keeping you awake at night?: Vice President of Airport Customer Experience at ACI World
Voxpop clip with the Vice President of Airport Customer Experience at Airports Council International World on what's keeping him awake at night.
article
Re-humanising the airport experience
Dimitri Coll, Vice President Airport Customer Experience at ACI World, gives his analysis of passenger experience and argues that employees are a key component of this.
news
Positive and immediate impact on global air travel as restrictions relax
Airports Council International World has released its quarterly assessment which has examined the impact of the COVID-19 pandemic and how airports must expect a positive and immediate impact on global air travel demand.
article
Aviation’s sustainable future: Transforming commitment into action
Juliana Scavuzzi, Senior Director, Sustainability, Environmental Protection and Legal Affairs at ACI World, outlines the commitment made by the aviation industry to reach net zero carbon emissions by 2050 and how ACI World is supporting its members to do so.
article
Emerging from the pandemic, our priorities remain at Phoenix Sky Harbor
Chad Makovsky, City of Phoenix Director of Aviation Services, talks through the ambitions of the city’s airport as passengers are steadily returning.
article
Baggage handling: Let’s think outside the box
Antoine Rostworowski, Senior Vice President, Programmes and Commercial Services at Airports Council International (ACI) World, discusses the future of baggage operations and the opportunities this will give airports.
video
In conversation with Luis Felipe de Oliveira, Director General of ACI World
Issue 3 2022 of International Airport Review will be edited by Luis Felipe de Oliveira. Watch this exclusive interview to find out more.
news
ACI World Director General announced as guest Editor of International Airport Review
Luis Felipe de Oliveira is the first ever guest Editor of International Airport Review and will be addressing the key themes which are most important to the airport sector at this time.
news
Airport aeronautical revenues plummeted 65 per cent in 2020 according to ACI World data
The latest ACI data provides new insights into airports' financial health during the first year of the pandemic
news
VINCI Airports starts new modernisation phase at Belgrade Airport
Belgrade Nikola Tesla Airport has welcomed VINCI Airport’s new modernisation phase, aimed to improve the airport’s environmental performance and operations efficiency.
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