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Creating a personalised airport experience for Aena’s 411 million passengers

4 September 2024 | By Holly Miles, Roberto Martin Davara

Watch this exclusive video interview with the Head of Facilitation and Passenger Experience at Aena.

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The power of open innovation at Aena with Pablo Lopez Loeches

27 August 2024 | By Holly Miles, Pablo Lopez Loeches - Aena

Pablo Lopez Loeches, Head of Ideation and Entrepreneurship division at Aena, on the success of the start-up accelerator "Aena Ventures".

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Creating tailored experiences within the airport

23 August 2024 | By

International Airport Review hosted a webinar on leveraging data and technology in order to create a modern personalised airport experience for passengers. In this article, the speakers dive into some of the fantastic questions asked by the live audience.

news

Acceleration programme of the Fiumicino Innovation Hub has come to an end

18 March 2024 | By International Airport Review

The event was attended by the 12 start ups selected from the 116 applicants to the second “Call4Ideas”.

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Aena exceeds 2019 gross operating profit, achieves a net profit of €1,631 million

28 February 2024 | By International Airport Review

Aena's figure represents growth of 45.4% compared with 2022 (2,078.9 million) and 9.3% compared with 2019 (2,766.2 million).

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Europe’s airports prioritises needs of passengers with non-visible disabilities centre stage with ACI Europe’s guidance

30 January 2024 | By International Airport Review

ACI EUROPE launched the first ever guidance globally for airports assisting passengers with non-visible disabilities.

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Aena achieves the Equality in the Company award

19 January 2024 | By International Airport Review

Aena has been awarded the 'Equality in the Company' distinction, by the Ministry for Equality, for its firm commitment in this area.

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Plans for expansion: catching up with Aena’s Managing Director

8 December 2023 | By Chunekshi Wimalasuriya, Elena Mayoral

Editorial Assistant, Chunekshi, had the opportunity to interview Elena Mayoral, the Airports Managing Director of Aena, and learnt about Aena’s plans to innovate and expand in the future to become more structurally enhanced.

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Aena’s airports in Spain welcomed over 29 million passengers in July

18 August 2023 | By International Airport Review

Aena's network in Spain closed the month of July 2023 with a historical passenger record: 29,762,051. This is a 10% rise in traffic compared to July 2022.

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Aena signs a €2 billion sustainability-linked revolving credit facility

3 July 2023 | By International Airport Review

The Spanish aviation group has signed a sustainable syndicated credit line for €2 billion, which proves its commitment to ESG governance.

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Universal accessibility at Aena: a personalised experience

3 July 2023 | By Daniel de la Hoz, Roberto Martin Davara

Roberto Martín Davara & Daniel de la Hoz, responsible for passenger experience and accessibility at Aena, tells International Airport Review about their vision to transform airports towards a personalised and accessible experience.

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Aena fills Spanish airports with music and flash dances for passengers

30 June 2023 | By International Airport Review

Exuberant scenes are taking place at Aena's airports this summer with their 'Feel the Rhythm' campaign.

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Innovation and customer experience as levers for transformation

26 May 2023 | By Amparo Brea

In Issue 1 of International Airport Review, Amparo Brea, Director of Innovation, Sustainability & Customer Experience at Aena, shares how the operator is harnessing digital solutions to innovate and evolve passenger experience, driving the concept beyond today’s standards.

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Innovation, sustainability and passenger experience at Aena

29 March 2023 | By Alberto Taha Barriuso

To become international leaders in digital transformation, airport operator, Aena, continues to focus on three key pillars: optimising the passenger experience, increasing operational efficiency, and developing sustainable mobility. At the World Aviation Festival 2022 in Amsterdam, Alberto Taha Barriuso, Chief of Innovation at Aena, explains more.

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Dealing with passenger emotions at AENA

5 January 2023 | By Holly Miles, Roberto Martin Davara

Watch this exclusive interview with Roberto Martin Davara, Head of Facilitation and Passenger Experience Department, AENA.

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