DXB launches constant multichannel customer contact centre
Dubai International Airport has launched a new customer contact centre that provides passengers with an always-on access to the airport’s customer service professionals anytime.
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European airports handle an additional 660 million passengers in the first half of 2022
European airport trade body ACI Europe today released its air traffic report covering the month of June, as well as Q2 and the first half (H1) of 2022.
Heathrow bolsters ‘Here to Help’ team to improve passenger experience
As part of its 'Here to Help' programme, London Heathrow Airport has unveiled that members of its non-operational staff will be volunteering 10,000 hours this summer to improve passenger journeys.
Government of Canada continues fight to reduce airport delays
The Government of Canada and air industry partners are continuing the fight to take significant action to increase resources and streamline processes to ease airport congestion and delays.
Tallinn Airport to develop new Hydrogen Valley
Tallinn Airport, alongside partners, will develop the foundations for the creation of a new Hydrogen Valley based in Estonia, which will accelerate the country’s independence under the motto ‘from zero to green’.
Cibao Airport obtains Airport Carbon Neutrality Accreditation from ACI-LAC
Cibao International Airport has achieved Level 4 Airport Carbon Accreditation from Airports Council International – Latin America/Caribbean.
Urban-Air Port joins ACI Europe
Urban-Air Port has been welcomed into the Airports Council International Europe, making the vertiport operator the first to join the membership.
UK’s first medical drone project secures £10.1 million in funding
AGS Airports and NHS Scotland have secured £10.1 million in funding to deliver the UK’s first medical distribution network using drones.
Spirit Airlines bringing jobs to Houston with launch of new crew base
Spirit Airlines has announced the addition of a new Pilot and Flight Attendant crew base at George Bush Intercontinental Airport, to support the growth of the airport’s workforce.
Cargo traffic growth at Katowice Airport after first half of 2022
Katowice International Airport has summarised June and the first six months of 2022 with significant cargo traffic growth.
UK government funds world first advanced electric flight ecosystem
Aerospace, Virgin Atlantic, Atkins, Skyports, NATS, and other industry leading organisations have come together to create the world’s first advanced electric flight ecosystem and accelerate the introduction of AAM in the UK.
Cape Verde and VINCI Airports sign concession contract for seven airports
Cape Verde and VINCI Airports have signed a concession contract for seven additional airports in the Cape Verde archipelago.
Aviation Australia joins Greenbird push for AAM
Aviation Australia, a world-class training organisation has joined Australia’s only industry-led organisation, Greenbird, to continue the push the development of Advanced Air Mobility.
Phoenix Sky Harbor Airport welcomes new app for blind passengers
Phoenix Sky Harbor International Airport has introduced a new service app to support passengers who are blind or have low vision as they travel.
JFKIAT donates $30K to support war in Ukraine
JFKIAT has donated $30K to support Razom for Ukraine, a non-profit organisation driven by a mission to help Ukraine pursue a democratic society that supports civil rights for all.
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