The best airports for customer experience worldwide, as chosen by passengers
The results were chosen by passengers through the renowned Airport Service Quality (ASQ) Awards.
List view / Grid view
News
Denver International Airport receives $300K in federal funding for electrification plan
This funding is part of a nearly $130 million package for various Colorado-based projects.
Airport Authority Hong Kong hosted career day with a focus on jobs for women
Airport Authority Hong Kong (AAHK) held “Airport Career Day 2024” at Hong Kong International Airport (HKIA).
World’s first electric refuelling 40 m³ vehicle put into operation at Stuttgart Airport
This is the first time that ground operations can be carried out exclusively with electric vehicles.
Miami-Dade County Mayor Daniella Levine Cava launches “I AM MIA” customer experience campaign
The campaign is a pivotal initiative designed to transform the customer experience at one of the nation's busiest airports.
Accessibility tech to be trialled at Glasgow Airport
Innovative small businesses with ideas to improve accessibility for passengers are set to begin trials at Glasgow Airport.
iGA Istanbul Airport pilots therapy dog project to reduce flight stress
As part of the pilot project, specially trained therapy dogs interact with passengers at the airport and offer them support with their friendly energy.
Frankfurt Airport modernises ground power supply
Fraport is pushing ahead with an overhaul of its ground power supply at Frankfurt Airport (FRA).
Lithuanian Airports seek international retail convenience store operator for growing commercial space
The selected partner will operate convenience stores at all three of the country’s airports.
London Luton Airport and waste management company, Cawleys, awarded for recycling partnership
The award was presented in recognition of an innovative partnership that has helped the airport to increase its recycling rate from 49% to 80%.
Helsinki Airport ranked fifth in the world for business travellers
Finavia has taken the needs of business travellers into account.
Hamad International Airport introduces dedicated transfer security lanes for families
The dedicated family lanes will reduce wait times at security checkpoints and provide staff assistance to aide families with their personal belongings.
Munich Airport introduces innovative JEEVES service robot
A robot of this type is now being used for the first time in the world as a "snackbot" at an airport.
Brazil’s ethanol producer, FS, first in world to receive certification for SAF production
The certificate attests its process meets international requirements for the supply of ethanol and corn oil for the production of SAF.
Munich Airport and Incheon Airport Corporation launch cooperation
The two parties are embarking on an intensive cooperation in the field of aviation training.
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer