Retail concessions must improve to ensure airport competitiveness
Airports Council International suggests that commercial offerings must improve in order to increase non-aeronautical revenue.
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LaGuardia to open new concourse as part of $8 billion transformation
"A whole new LaGuardia" will ultimately comprise 2.7 million sqft, 72 new gates across six concourses, two new terminal arrivals and departures halls connected by a central hall.
AEF insists climate emergency must be prioritised over UK airport expansions
The Aviation Environment Federation asks the government that any increase in UK airport capacity must be suspended until an effective climate plan is put in place.
Charlotte Douglas International Airport to begin Terminal Lobby Expansion
The renovations will transform the terminal’s entrance and aim to improve the experience for both passengers and visitors.
Ground broken on final element of Chicago airport runway extension
The runway configuration is the last component of the OMP project that is working to reconfigure and balance O’Hare’s airfield.
Gatwick Airport to trial boarding aircraft by seat number to save time
Gatwick Airport is to commence a two-month trial to test various boarding sequences to find the most efficient.
Malaysia Airports announces launch of ‘Shop Like A Hero’ campaign
The new campaign has been announced with the aim of transforming the public view and improving the experience of passengers during their time at the airports.
Australian Airports Association welcomes government commitment to aviation policy
The Australian government is to develop a Regional Aviation Policy statement with the support of the AAA.
Stuttgart Airport steps closer to carbon neutrality with electric cargo vehicles
New cargo vehicles have been introduced at the airport, focusing on a more environmentally-friendly option for cargo handling.
Construction begins for new Nashville International Airport retail programme
Fraport USA marks the beginning of construction on a new retail programme at Nashville airport, with the first shops and restaurants set to open in 2020.
First preview of new Sydney Airport terminal design unveiled
Architectural firms from both London and Sydney have created the winning concept for the new Western Sydney International Airport terminal precinct.
NY and NJ’s Port Authority Board to invest $4.5 billion in airport network
The investment will be used to update facilities and build new infrastructure to accommodate an increase in passenger numbers.
Aviation regulator’s decision will result in a negative impact on Irish Economy
The Commission for Aviation Regulation’s decision to lower flat pricing for Dublin Airport has left the airport questioning if planned developments will continue.
Seattle-Tacoma International Airport to make travel more accessible for all
The Seattle airport has announced new services aimed at meeting the needs of passengers with hidden disabilities, as well as PRMs, to make the experience as stress-free as possible.
Research shows waiting area experience is crucial to customer satisfaction
Infrastructure is the biggest driver of passenger satisfaction, says a new report, and comfort at gate waiting areas is a key component.
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